- Consolidates and reports all IT major activities (to be defined by the framework) across strategy, build and operational (including sustaining engineering) services and verifies compliance/continuity with Strategic Plan and/or Department Goals.
- Define and communicate the Strategic-Plan key performance indicators (KPIs) to enable continual tracking of Strat-Plan progress.
- Report and help prioritize the strategic plan activities with Office of the CEO
- Representative of Technology organization to articulate status, objectives, and value benefits of Technology activities.
- Identify and align similar / interconnected programs/resources to ensure accurate sequencing and efficient delivery of outcomes.
- Establish, enforce, and manage project management engagement model, policies, procedures, standards, tools, templates, and gates.
- Ensure the defined project governance aligns with industry best practices and trends through continual review and maintenance.
- Evaluate, implement, and manage project management tools and technologies for effective project execution including Enterprise Project Management Software.
- Oversee project governance to maintain consistency and quality across projects.
- Facilitations project gates to track the strategic plan projects stage and progress.
- Implement continuous improvement initiatives to enhance project management methodologies.
- Bachelor's degree in a relevant field, MBA or 2nd cycle degree would be an asset
- 5+ years in a management position in technology with experience presenting to Executive leadership.
- 8+ years of managing large IT initiatives
- PMP or other project management certifications are an asset
- Knowledge of retail store operations and related business practices a plus
- Experience in matrix team management and in the agile methodology
- Unifying and mobilizing leadership.
- Great decision-making and priority management.
- Working knowledge of the techniques of systems analysis, design and development.
- Demonstrated ability to manage multiple projects simultaneously.
- Autonomous strategist for the management of the roadmap.
- Communicate clearly and concisely, orally and in writing.
- Provide technical direction by appraising the work of the teams.
- Strong analytical and problem-solving skills.
- Great capacity for influence
Director, Service Management/PMO - Toronto, Canada - Money Mart Financial Services
Description
Company Description
Note to Internal Applicants: All internal applicants are required to notify current manager regarding interest in applying for this role.
You must reside in the GTA area to be considered for this role. This is a hybrid role & candidates are required to be on-site for 3 days a week at minimum.*
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Job Description
JOB RESPONSIBILITIES
Qualifications
Education:
Experience:
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Additional Information
About Us:
Momentum Financial Services Group, formerly Money Mart Financial Services is a leading provider of financial services in North America. For 40 years we've been committed to providing financial solutions that meet the evolving needs of consumers and business owners. Backed by a retail network of over 700 locations and robust digital and mobile platforms, we provide access to cash and related products to help our customers achieve their goals. We operate retail locations in local communities and cities across Canada under the Money Mart brand and in Quebec as Insta Cheques and in United States as Money Mart and The Check Cashing Store.
Our highly skilled workforce puts customers first in everything we do. We serve millions of people annually with diverse and innovative financial products and services. Through this ever-evolving suite of services, we empower customers to manage their finances and improve their lives. Wherever customers are on their financial journey, Momentum Financial Services Group provides solutions.
We believe in giving back to the communities where we live and work. With the generous support of our customers and staff, we proudly contribute annually to charities and non-profit organizations, along with using our time and talent to serve in local communities throughout Canada and the United States. We are looking for aspiring, passionate people who are dedicated to understanding and providing our customers with the right financial solutions utilizing a growing menu of products and services. We embrace diversity and offer a fast-paced work environment.
All your information will be kept confidential according to EEO guidelines.