Service Writer/advisor - Middle Sackville, Canada - Keizer's Group
2 weeks ago
Description
HERE WE GROW AGAIN
Keizer's Group is currently looking for an _
experienced_ Full Time Service Advisor
Job Summary
We offer a clean, organized work environment, competitive wages and benefits.
Job Description & Skill Requirements:
- Service Advisor is responsible for establishing rapport with customers
- Ability to receive customers with courtesy and efficiency over the phone and in person
- Document vehicle problems by listening to customers describe them
- Maintains extensive contact with customers, phoning to provide estimates on service and repairs before jobs are begun, explaining the appointments / scheduling systems to customers
- Prepare estimates for service work completed
- Source parts required for repairs
- Book appointments using Manage Database System
- Ability to encourage vehicle service/maintenance and problem prevention with customers
- Constantly communicates with Service Manager and Technicians to obtain information on needed vehicle repairs
- Must be capable of working independently managing his or her time and work flow
- Must have ability to multi task in a fastpaced environment, completion of High School, Valid Driver's License
- Must have previous customer service experience
Benefits:
- Extended health care
- Vision care
- Dental care
- Company pension
- Vacation & paid time off
- Casual dress
Job Types:
Full-time, Permanent
Pay:
$45,000.00-$55,000.00 per year
Benefits:
- Casual dress
- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care
Schedule:
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus pay
Experience:
- service advisor: 1 year (preferred)
Customer Service: 1 year (preferred)
Work Location:
In person
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