Account Coordinator - Beamsville, Canada - PBI - Printing By Innovation

PBI - Printing By Innovation

Verified Company

Beamsville, Canada

1 week ago

Posted by:

Sophia Lee

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Description

PBI - Printing By Innovation Inc.

is one of Canada's fastest growing and progressive Commercial Print & Packaging Companies providing the best customer service, quality and value.

We are a top tier full-service printing company with
NEW
state-of-the-art production equipment, and fulfillment services.

We believe that managing our processes under one roof helps to improve our overall execution and commitment to the "Customer Experience".

We are committed to "
going the extra mile"always.

Job Summary

The Account Coordinator is responsible for the establishment and maintenance of customer relationships, provides client care representation, responsible for the creation of clear, accurate, and detailed job dockets, monitors customer projects from the onset through procurement.

The Account Coordinator takes responsibility for each customer contact and ensures that all customer requirements are completely met.

The individual is team oriented, has excellent communication skills, has exceptional attention to detail with their work and thrives in a deadline driven environment.

Major Responsibilities:

Provide support to clients or sales managers through administrative and client care representation
Ensure outstanding customer service is provided by developing rapport and strengthening relationships with key customers
Consult with clients on the best ways to meet their printing and Packaging needs
Provide tools to clients to ensure projects are gainfully submitted in a timely fashion and prioritized effectively
Support and build long term client strategy and facilitate prospecting
Work along side strategic team members to support client estimating needs
Provide thorough order specifications by providing accurate, detailed and easy to understand job dockets for all production team member to follow
Attend daily production meetings
Perform cross checks of dockets to monitor status and procurement
Communicate effectively on a daily basis with sales and production team members to ensure the strategic workflow is in place for the job
Facilitate the packaging/commercial print job from its concept, through all aspects of production to its success and timely fulfilment in a fastpaced environment
Responsible for interaction with multiple clients and managing daytoday workflow
Work closely with management to ensure client's requirements and timelines are being met
Be capable of working in a team environment to meet client deadlines; communicating and engaging proactively on a daily basis
Have a very keen eye for detail and exceptional quality control skills
File samples and maintain the Master Job Docket library

Qualifications and Requirements:

Accuracy and thoroughness with excellent attention to detail
Effective organization skills with the ability to multitask
Ability to work in a fastpaced production environment with tight deadlines
Team player with strong communication skills

Terms:

At PBI - Printing By Innovation Inc., we are committed to fostering an inclusive and accessible environment.

We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities.

We are committed to providing accommodations throughout the hiring process. Please let us know in advance if you require any accommodations.

Salary:
$45,000.00-$60,000.00 per year

Benefits: