Account Coordinator - Montréal, Canada - National Dispatch Group
5 days ago
Description
*We offer bonuses for on call service that can be as much as $150 extra in your pocket in a week*There are two shifts available: 8:30 am - 5 pm or 12:30-9 pm.Here is an opportunity to start your career in an established and successful company that continues to grow. We are looking for great communicators who have a service-first attitude and want to learn new skills.
Identify and research the specific equipment or specialist required, and coordinate operations in the requested area;
Provide courteous and informative customer support to all incoming callers, demonstrating knowledge of key services and strengths;
Collaborate with the team to resolve any major client issues (delays, delivery difficulties, complaints);
Follow up with clients, monitor progress on jobs and ensure customer satisfaction;
Provide limited on-call service with compensation;
Qualities:
- Customeroriented;
- Techsavvy;
- Outgoing;
- Motivated;
- Teamoriented;
- Excellent communicator.
- Required Qualifications:
Requirements:
- Highschool diploma;
- 1 to 2 years of experience in a retail, customer service or callcentre environment;
- Experience working in an office environment (asset);
- Proficiency in English.
Pay:
$37,400.00 per year
Benefits:
- Dental care
- Flexible schedule
- Paid time off
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- On call
Supplemental pay types:
- Bonus pay
Work Location:
In person
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