Field Service Technician - Richmond Hill, Canada - ITEK Solutions

Description

ITEK Solutions provides optimized IT services to small-medium business professionals in the GTA and Southern Ontario, with a special focus on computer support and installations for dental and medical.

As trusted advisors, we help our customers embrace digital transformation with innovative and futuristic technology solutions.

We're looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you're a high performer who's an expert at your craft, constantly challenging the status quo.

You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together.

Reporting to the Field Services Technical Team Lead, responsibilities will include but are not limited to the following:

• Provide technical support to customers as part of the help desk
• Perform onsite service calls and installations.
• Inhouse preparation of equipment for new & existing clients
• Remote & Onsite setup/configuration of new/current installations
• Remote, Onsite, & inhouse hardware/software/network setup
• Participation in the maintenance of current inventory & processing
• New product testing & evaluation
• Administrative tasks and duties
• Will perform warehousing/inventory tasks

Requirements and Experience

• Cabling experience
• A solid background and understanding of computer hardware and networking as well as A+ certification is required.
• Valid Ontario G Driver's License is required.
• Must be a quick learner and motivated to solve technical problems in a thorough and timely manner.
• Must have excellent communication skills

Salary:
$44,000.00-$65,000.00 per year


Schedule:

• 8 hour shift