Business Analyst Ii - Toronto, Canada - TD Bank

TD Bank

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

411090BR

Commercial Banking

Toronto, ON

June 5, 2023

Company Overview

Department Overview

Leads Requirements Management / work packages for Tier 5 low to moderate risk and regulatory projects or initiatives and may contribute to Tier 34 projects
Sound to advanced knowledge of business analysis, project delivery practices and standards across the project lifecycle
Gain/acquire sound understanding of business and user interaction with technology throughout project delivery
Work performed under mínimal management guidance and supervision
Identify and lead problem resolution
Supports and may contribute to communication and change management activities
Generally reports to a Manager / Senior Manager

Job Description:

CUSTOMER

Lead a diverse range of stakeholders; communicates effectively by adapting style and technique to a diverse audience
Analyze impacts to customers, stakeholders, employees, process, technology solutions to achieve business results
Understand and clarify work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintain a customercentric approach
Provide recommendations and direction based on the end to end customer experience when making decisions
Lead and own the project deliverables related to business requirements to meet the needs of the customer, employee, and business
Assess and ensure that customer and employee experience / stakeholder impacts are appropriately managed
Engage appropriate stakeholders to identify and manage required outcomes of projects for the business
Provide ongoing communication to key stakeholders, including the project sponsor, business project owner, project / program / portfolio manager to ensure they are aware of significant changes which impact requirements delivery against the overall project
Respond to inquiries and escalate concerns from stakeholders and partners at all levels in the organization
Identify and lead problem resolution

to ensure customer needs are met

Collaborate with the project manager and business sponsor to identify and ensure required resources are assigned to the project for

- successful delivery of requirements

Ensure timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution

EMPLOYEE / TEAM

Contribute to team development of skills and capability through mentorship of junior/peer Business Analysts by sharing knowledge and experiences, leveraging best practices
Continuously enhance knowledge/expertise in business analysis to provide advice and guidance to business partners and project team regarding best practices
Lead, motivate and develop relationships with the business, stakeholders, and technology partners to develop productive working relationships
Engage, enable and lead stakeholders to agreement /consensus on the business requirements
Prioritize and manage work load and capacity to deliver on project milestone dates
Participate in regular coaching and performance review sessions, employee surveys and action plans
Own development plan including activities related to training, relationship building and onthejob experiences that continually enhance individual business analysis capabilities to achieve career goals
Foster a collaborative team environment by participating in team meetings and reward & recognition programs
Support, mentor and provide guidance to junior level Business Analysts and peers
Contribute to a positive work environment by embracing diversity in the workplace and supporting and proudly representing TD in the community

Requirements:

Additional Information

SHAREHOLDER

Lead requirements management on project(s) which are based on complexity, size and budget as defined by the project governance levels
Provide leadership / guidance and support in defining the business need or problem statement based on strategic drivers and identifying potential solutions
Identify scope changes and complete analysis to determine impact to project benefits and risks
Identify, document and validate current state processes and work with the business and stakeholders to design the desired future state
Establish and maintain full requirements traceability and work with the business to prioritize requirements and scope changes to ensure business needs are met
Collaborate with technology partners and provide recommendations to support development of: system requirements and design, testing plans, artifacts/deliverables to ensure business needs are met
Ensure project issues and concerns are addressed for clear articulation of business requirements (eg. Business Systems Analyst)
Proactively identify and track requirements risks, issues, assumptions, dependencies, constraints and anticipate and effectively manage risks related to requirements. Align decisions to