Optician - Waterloo, Canada - University of Waterloo

University of Waterloo

Verified Company

Waterloo, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Overview:

The Optician reports to the Optical Services Manager and is responsible for assisting in the operations of Optical Services at The University of Waterloo, School of Optometry and Vision Science and Health Sciences Optometry Clinic.

The Optician requires a thorough knowledge of all aspects of ordering, fabrication and dispensing of prescribed ophthalmic appliances. The incumbent must hold and maintain a current Optician license in Ontario.

Optical Services within the School of Optometry consists of two primary activities providing educational and clinical services; the Ophthalmic Optics Laboratory and the Optical Services Dispensary.

Optical Services is one of several clinic areas within the School of Optometry & Vision Science that provide public patient services as a part of the undergraduate optometry program.

The public clinic functions as a retail operation collecting fees for services and products.

The Optician is responsible for all aspects of the dispensing of prescribed ophthalmic appliances related to the profession of opticians, for supervising interns and assisting faculty and staff within the Optical Services area.

These activities include, but are not limited to, the design, fitting, ordering, adjustment, verification, and repair of spectacles and other ophthalmic appliances.

Responsibilities:

Intern Supervision

Clinical instruction and evaluation of interns in Optical Services
Verify measurements, frame choice and adjustments
Review and confirm all Visual Eyes system entries and sign files when complete
Provide support to interns as needed with aniseikonic and lens demonstration software and new technology
Conduct orientation for new interns

Dispensing Duties

Verify work orders checking for accuracy and completeness
Process returns for warranty work and process complimentary orders
Ensure that ample spectacle options are available for patients, (low vision needs, external dispensing, uptodate frame styles)
Offer external dispensing services to local long term care facilities, recommending spectacles, repairing and adjusting glasses as required.

Technical Services

Conducts expert edging services to accommodate a onehour service when patients are using existing frames
Troubleshoot/problem solve vision difficulties with patients new or existing glasses; follow up by making a referral (if required) to the appropriate clinic area in regards to solving their chief complaint
Assist with frame and lens repairs

Administrative Duties

Delegate and perform clinic upkeep duties
Manage frame boards
Prepare and review lens quotes
Recommend, dispense and repair eyewear
Communicate with new and existing patients either in person or on the phone regarding questions pertaining to their eyewear and new products available
Update price lists
Deliver shipments to other areas of the building as required

Classroom Instruction

Provide and delivers lectures on relevant dispensing skills and concepts
Meet and discuss latest lens technologies with optical company representatives to ensure and promote the use of contemporary technologies

Qualifications:

Ontario Optician's License required
57 years of optical experience required, preferably in an academic environment
Ability to manage multiple projects and responsibilities and to prioritize is critical
Previous experience with in an electronic medical record system is required
Good understanding of Microsoft Office (Word, Excel and Powerpoint)
Good knowledge and understanding of an Electronic Medical Record System (EMR), preferably Visual Eyes
Solid understanding of all ophthalmic instruments and equipment required
Ability to communicate, both orally and in a written format, information at all levels of the organization is essential
Tact, judgement and diplomacy are essential

Equity Statement:

The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples.

Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River.

Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is co-ordinated within our Office of Indigenous Relations.