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- Operate and test daily functionality of all AV and integrated conference rooms
- Perform routine testing and problem diagnosis for projectors, microphones, speakers, amplifiers & LCD/Plasma Displays
- Perform preventative maintenance to resolve problem or identify resolution to appropriate vendor or manufacturer
- Troubleshoot AV/V problems last minute as required as well as non-critical situations
- Assist with company meetings/functions that require use of AV infrastructure (audio, video conferencing, webcasting, visual display or projection, and control system (Crestron) operations
- Interact with client Customer Help Desk ticketing system to respond to end user requests
- Coordinates with client staff to determine AV basic infrastructure requirements for any new conference room or media design
- Experience working with Senior Executive Staff
- Must have experience with troubleshooting videoconferencing, audio conferencing, and integrated A/V technologies in a large enterprise
- Must have experience with Cisco, Polycom, Crestron, Extron, BiAmp, and corresponding hardware and software infrastructure
- Familiarity with BlueJeans, Zoom, Skype for Business, WebEx