Case Manager - Montréal, Canada - Dialogue Health Technologies Inc.

Dialogue Health Technologies Inc.

Verified Company

Montréal, Canada

5 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

What is Dialogue:

Dialogue is the leading Canadian virtual care provider that delivers exceptional online health and wellness programs dedicated exclusively to organizations who wish to improve the well-being of their members and families.

Our Integrated Health Platform_ seamlessly connects our transformational programs - primary care, mental health and EAP - into one consistent experience.

One app. Multiple wellness programs.

Hundreds of Dialogue teammates are working to elevate the care experience for millions of people and generate positive outcomes for thousands of organizations.

What you can expect
Every day at Dialogue, we work with a deep sense of purpose. We innovate. We help. What is our mission? Improving humanity's well-being by using technology to deliver excellent care. You'll work alongside an ambitious and highly talented team who do their best work to exceed all expectations. You'll hear daily testimonials about how your work is contributing to people's lives.

Who we're looking for
Are collaboration, empowerment, passion and authenticity words that speak to you? You'll fit right in. Keep reading.

The mission of the Case Manager is to ensure patients have a supportive and unforgettable experience throughout our Stress Management & Well-Being program as well as with the Employee Assistance Program.

This role is perfect for students as it offers schedule flexibility

In this role, you will be responsible for:

Greet new patients in the program and accompany them through their journey
Check in and follow up on active cases, assist physicians and psychologists in their related tasks
Analyze cases and provide the best possible solutions to our members
Take a critical look at our program and generate ideas to optimize our processes and our patient's experience ;
Monitor data on patient consultations and progress
Drive usage by promoting the program to existing clients

What we're looking for:

Passion for mental health, quality of care and improving team processes and understanding
The availability to work days, evenings and weekends
The availability to work minimum 8 hours per week with the opportunity to work up to 20 hours per week (depending on our coverage needs)
Strong sense of empathy, timemanagement, critical thinking, attention to detail and excellent customer service
Preferably a bachelor's degree in psychology or in any healthrelated field
The ability to communicate in French, both written and spoken
Available to work evening shifts and one weekend out of two
Strong computer skills

What we can offer you:

A 100%funded benefits plan for our parttime (21+ hrs) and fulltime employees
Unlimited access to all of Dialogue's programs for you and your immediate family members
A team of bright, hardworking, and caring individuals that will contribute to your growth
A generous timeoff policy, including 4 weeks of vacation for fulltime employees
Schedule flexibility and a remote work approach within Canada