Tours/rental Customer Service Associate - Ottawa, Canada - Escape Bicycle Tours and Rentals

Description

We are currently looking for
Customer Service/Sales and Bicycle Rental Associate to work with us. As one of our team members, you will perform a variety of tasks, including

• Welcome guests and provide outstanding hospitable experiences for the guests and walkin customers
• Process bike rentals
• Fit customers to bikes and explain how their bikes work (training will be provided)
• Listen attentively and give personal recommendations;
• Coordinate bike tour preparation and administration (greeting customers, bike fitting, signing waiver documents)
• Operate POS system and collect payment; ensure the smooth operation of customer checkouts at the cash register
• Keep retail space and floor clean and tidy

Requirements and qualifications

• Excellent oral and written communication skills in English and French (other languages would be an asset)
• Friendly, welcoming personality for all types of people
• Team player with a positive attitude
• Planning, organizational and tracking skills and attention to details
• Previous sales/customer services experience and commitment to providing exceptional and highquality service
• Availability to work a variety of shifts: (Weekends, Days).
• Ability to stand for extended periods and to lift bicycles.

Availability and

Schedule:
Our busiest times are weekends and holidays including long weekends. You may be required to work a varying work schedule in order to meet the needs of the business. This could include working on weekends especially long weekend. You will have weekdays off in lieu of working weekends.

, seasonal, part-time April or May start time

Pay:
$16-$18 per hour


How to apply:
About Escape Bicycle Tours and Rentals

Escape Bicycle Tours and Rentals is an award-winning company that offers guided sightseeing bicycle tours and bicycle rentals to tourists, visitors and locals.

We are # 1 tour in Ottawa recommended by visitors on TripAdvisor because we provide excellent service, care and products to our valued guests.

Why work at Escape Bicycle Tours?


Job Types:
Full-time, Seasonal

Contract length: 4 months


Salary:
$16.00-$17.00 per hour


Schedule:

• Day shift
• Every Weekend
• Holidays
• Monday to Friday
• On call
• Weekend availability

Education:

• Secondary School (required)

Experience:

- customer service: 1 year (preferred)


Language:

• French (required)

Work Location:
In person