Accounts Receivable Representative - Cambridge, Canada - Culligan Water of Canada
Description
The Accounts Receivable (A/R) Representative is directly responsible for performing data entry and related duties in posting accounts receivable payments.
This position involves diplomatic interaction with customers to provide billing information and support to facilitate swift payment of invoices due to the organization.
-We want you to join our A/R Team Full-time, Monday to Friday._
PRIMARY DUTIES AND RESPONSIBILITIES:
- Contact all customers with an outstanding balance with the intention of clearing past due amounts, make payment arrangements as needed
- Perform outbound collection calls for customers that are days past due.
- Review accounts on credit hold for release as requested by branches
- Post and reconcile customer payments to accounts; credit card, cheques, online/EFT
- Monitor and proactively inform management of delinquent accounts which require further action
- Ensure the strict confidentiality and privacy of financial records as they relate to the organization and its customers
- Other related duties as assigned
QUALIFICATIONS:
- High School Diploma required
- Strong diplomatic, negotiation, and conflict resolution skills to handle late payments and delinquent accounts
- Strong computer skills with focus on Microsoft programs (Excel, Outlook, Word, etc.)
- Ability to meet deadlines and work in a fastpaced environment
- Effective attention to detail and a high degree of accuracy
- Strong work ethic and positive team attitude
Benefits:
- Dental care
- Employee assistance program
- Tuition reimbursement
- Vision care
Schedule:
- Monday to Friday
Experience:
- Call center: 1 year (preferred)
Work Location:
In person
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