Service Technician - Vancouver, Canada - Macdonald's Home Healthcare

Macdonald's Home Healthcare

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

Salary:
$21- $25 Starting depending on experience

Role:
Service Technician

Function:
Service

Role Summary:

The Service Technician at Macdonald's Home Health Care is responsible for diagnosing problems and making repairs for clients in their own homes, in-shop, and rehabilitation facilities.

This position requires a compassionate and resilient team member and an individual who is comfortable taking on a wide variety of tasks in order to best support our clients.

This role will be well suited to an individual with mechanical aptitude who wants to learn and evolve with a growing company.

Requirements:

Intermediate Microsoft Office knowledge, computer software, and internet proficiency
Mechanical aptitude with an ability to use tools and a keen interest in repairing and troubleshooting mechanical and electrical systems
Lifting capabilities up to 100lbs
Teamoriented and dependable with a strong work ethic
Extremely organized and detailed oriented
Quick thinking with the ability to make sensible decisions under pressure
An understanding of working with clients with a wide range of impairments
Effective at multitasking and working in a changeable environment
Must hold a valid BC driver's license
Healthcare industry experience is an asset
Previous experience with medical equipment would be an asset

Responsibilities and Duties:

Visiting client homes to deliver equipment or to diagnose issues with clients' equipment/ deliver and install equipment
Explaining correct maintenance, issues, and repairs to clients
Lifting weight of up to lbs
Driving a Macdonald's HHC vehicle and representing the company in the community
Assisting with general shop duties to ensure cleanliness, organization, and a wellfunctioning workspace
Setting up equipment to best suit client needs following industry best practices
Troubleshooting and providing timely diagnosis recommendations for repair
Working with Seating and Mobility Consultants on equipment trials and demonstrations, in conjunction with healthcare professionals
Operating safely within our offices, warehouses, vehicles, and client homes
Working closely with our Customer Service Team
Completing relevant paperwork and updating client profiles pre and post appointment
Build and maintain relationships with clients

Are We The Right Work-Home For You?:
Culture is everything to us at Macdonald's. We pride ourselves in creating a family environment where the 'whole self' approach is embraced in every organizational decision.

Our ambitious and growing team is looking for only "A" players with the following attributes:

Expertise in maintaining professional relationships in a highpressure environment
Resilient
An analytic mind with the ability to problemsolve and offer solutions
Sound judgment and decision making
Ability to communicate effectively and empathetically with clients and colleagues
Ability to be empathetic to customers' needs
A flexible attitude with the ability to navigate whatever changes arise or take on tasks as needed from complex mechanical repairs to laundry

We provide: