Promotional Product Coordinator - Hamilton, Canada - McMaster University
Description
Schedule
Monday - Friday 8:30-4:30, some evening and weekends
Education Level
2 year College Diploma
Career Level
3 Years of relevant experience
General Description
Responsible for promoting and enhancing the McMaster University identity through the marketing of
branded merchandise. Ensures that promotional products distributed by various departments, groups
and clubs adhere to the guidelines set by the University and provides competitive pricing, product
quality and the highest level of customer service. Oversees the fulfillment of orders placed
through the Campus Store web site.
Representative Duties & Responsibilities
- Generate quotes based on departmental pricing guidelines and buyer's negotiated costs.
- Foster new connections within the targeted customer base community and strengthen current
locations on campus.
- Promote and market bulk orders to the University community and external customers in
- Initiate, enter, and approve purchase orders and reorders into the inventory management system
adequate inventory levels are maintained.
- Obtain necessary purchase order approvals when purchase authorization limit has been
- Correspond with vendors to place orders, facilitate artwork creation and approvals, and ensure
- Review, approve and finalize negotiated prices, terms and conditions with vendors.
- Negotiate price, terms, and delivery with vendors.
- Coordinate and oversee the selection of merchandise including vendor and product
- Coordinate all price changes on purchased products.
- Coordinate onsite and offsite displays and sales events.
- Review processes and policies, and recommend changes that will improve accuracy, decrease order
- Assist in creating business plans for the department by providing input into forecasting sales
- Oversee the order fulfillment process including order input, administration, and
- Develop forms and templates to assist in processing online orders.
- Liaise with buyers regarding online product issues.
- Communicate, interact, and collaborate with other areas of the department to expedite order
- Relay feedback and make recommendations for improvement to website functionality and back end
- Review and suggest changes to the website procedure and training manual.
- Document and communicate customer complaints to management.
- Assign work tasks to staff, ensuring they are shown appropriate methods and procedures.
- Conduct analysis of margins, in stock position, of merchandise.
- Ensure timely delivery, accurate pricing information, and maintenance of data information
- Ensure that all data, files, purchase orders, invoices, and supporting documentation are
invoicing, and merchandising.
- Create and maintain a variety of documents including, but not limited to, correspondence,
- Correspond with and explain procedures to customers.
- Collaborate with colleagues to create promotional material.
- Work with colleagues to realize available marketing funds and rebates available from
- Monitor the receiving, transferring, and in stock position of all general merchandise products
- Meet or exceed budgeted sales targets.
- Demonstrate an indepth knowledge of store policies and effectively communicate and enforce
- Complete various calculations pertaining to taxes, rebates, quotes, and discounts.
- Communicate necessary staffing requirements to schedulers.
- Ensure that all promotional product credits and adjustments are submitted to the accounts
- Remain current with new product lines and make purchases that satisfy the changing market, while
- Attend trade shows and industry events as required.
- Update and maintain information in a variety of systems including, but not limited to, the
- Ensure the proper opening and closing of the store on a rotational basis following established
- Run system reports and conduct manual inventory counts of merchandise ensuring the physical
- Prepare merchandise for inventory and perform inventory tasks.
- Perform ca
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