Strategic Onboarder - Toronto - beBeeOnboarder

    beBeeOnboarder
    beBeeOnboarder Toronto

    2 weeks ago

    Full time

    Job title: Director, Customer Onboarding

    Description

    Director Customer Onboarding Role

    The Director Customer Onboarding will lead strategic execution and evolution of one critical customer-facing function delivering world-class onboarding experience that accelerates time-to-value drives activation retention revenue growth for new customers.


    Key Responsibilities:


    • Develop, execute and monitor the effectiveness of a comprehensive strategy to deliver exceptional onboarding experiences for new customers.

    • Collaborate with cross-functional teams to design, implement and refine processes that drive efficient customer onboarding.

    • Evaluate metrics such as time-to-activation, retention rates and revenue growth to assess the success of onboarding strategies.

    ,

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