Technical Support Analyst Co-op - Milton, ON
1 week ago

Job summary
This co-op is eligible for the following:
Hourly rate: $23.49
Employee Assistance Program
Employee perks/discounts: Discount on Active Living Pass and Perkopolis.
Responsibilities
- Provide service operation support, including incident management, problem management,
and request fulfillment in order to re-establish normal business functions as quickly as possible. - Diagnose customer issues in-person or remotely, implement workarounds,
and resolve underlying problems in order to limit customer impact and restore business services as quickly as possible;
fully documenting all pertinent information throughout process lifecycle.
Job description
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