Technical Support Analyst Co-op - Milton, ON

Only for registered members Milton, ON, Canada

1 week ago

Default job background

Job summary

This co-op is eligible for the following:
Hourly rate: $23.49
Employee Assistance Program
Employee perks/discounts: Discount on Active Living Pass and Perkopolis.

Responsibilities

  • Provide service operation support, including incident management, problem management,
    and request fulfillment in order to re-establish normal business functions as quickly as possible.
  • Diagnose customer issues in-person or remotely, implement workarounds,
    and resolve underlying problems in order to limit customer impact and restore business services as quickly as possible;
    fully documenting all pertinent information throughout process lifecycle.

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