Rv Service Advisor - Innisfil, Canada - 401 Auto

401 Auto

Verified Company

Innisfil, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Location: 2060 Commerce Park Drive, Innisfil, Ontario

When people ask how the _401 Auto RV Group of Companies_
has become Canada's fastest growing Auto/RV dealer group in under 10 years, we reply with 4 simple elements that have contributed to our success:

We treat our clients with the respect they deserve for helping us support our families during these trying times
We carry more inventory, sell more, and provide financing for everyone regardless of their credit history
We fix their unit right the first time
Our coworkers care and support each other like family

So, if you are like us and you believe that our clients deserve a better Automotive and RV ownership experience than our competition currently delivers
:we want to hear from you.

Our safe and positive work environment has directly contributed to our growth over the past years.

With locations all across Ontario, the 401 Auto RV Group is certain to have a dealership near you Our Corporate Headquarters is located in Cambridge Ontario, one of Canada's fastest growing cities.

We have recently added 5 additional locations in Cambridge, and have now expanded to Hamilton, London, Barrie, Innisfil, Simcoe, Peterborough, Lindsay, Tillsonburg, Ingersoll, and Ottawa.

2021 will bring us another 3 locations in Ontario, with more to come.

Our current line-up includes exciting brands and franchises such as
Kia Canada, 401 Auto Financing, Volkswagen Canada, Starcraft, Heartland, Gulfstream, Grand River and
CampMart RV.

Come and grow with us, we'd love to meet you

How we VALUE our employees:

A COVID19 compliant workspace in our stateoftheart facility
A high energy, fast paced and fun work environment with various initiatives and rewards
A work culture that truly cares about its employee's both professionally and personally
Individual and teamoriented coaching, mentoring and training
Opportunities for career path planning, growth and advancement from within
Health & wellness benefit enrolment opportunities
Employee referral bonus opportunities
Employee pricing on vehicles and RV's

Role and Responsibilities:

Ascertain RV and Trailer services by listening to customer's description of symptoms; clarifying the description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules
Verify warranty and service contract coverage by examining records and papers; explaining provisions and exclusions
Develop estimates by costing materials, supplies, and labour; calculating customer's payment, including deductibles
Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system
Maintain customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation
Maintain accurate records by recording problems and corrective actions planned
Update job knowledge by participating in educational opportunities; reading manufacturers' publications
Other duties as assigned

Qualifications and Skills: