Director, Business Management, CRM - Toronto, Canada - IMCO
Description
At IMCO, our talent is among the best IMCO offers a uniquely stimulating and rewarding environment where you can help build and drive organizational transformation, all while seeking to challenge yourself, learn, and grow your career.
We offer a culture of collaboration and passion, creating unwavering value for the clients we serve. Our vision is to be the partner of choice for Ontario's public sector funds and build a highperforming, valuebased Asset Management firm in the heart of downtown Toronto.If you are ready to drive bestinclass service, and join a collaborative, motivated, and fun team of professionals, we're ready to offer you a great place to work with exciting opportunities for growth and development.
If you want to use your expertise to drive strategic business outcomes, then we want you at IMCO
IMCO is looking for a Director, Business Management to join our Client Relationship Management (CRM) team
This role will lead internal initiatives and activities that impact and support building and strengthening relationships with the organization's current and prospective clients.
The Director is also expected to manage by influence and forge strong relationships with internal stakeholders for the purpose of ensuring client interests are at the forefront and there is ongoing awareness and understanding of client objectives and aligned requirements.
This role enables the CRM team to deliver on their mandates, partners with IMCO stakeholders to deliver process and change initiatives, and identifies and delivers continuous improvement opportunities, building nimbleness and agility into the fabric of the organization and improving the team's efficiency and effectiveness.
The Director of Business Management will have a solid track record of structured problem solving, identifying critical business issues, developing structured program plans, driving to strong business outcomes, working across multiple business areas to orchestrate winwin solutions, managing change, and building relationships of trust at multiple levels.
As a member of the CRM team, you will:
- Establish and document robust, effective, and repeatable operational processes. This requires leading with partnership across the organization to improve efficiency of IMCO
- wide processes that impact the CRM team.
You will bring:
- A bachelor's degree in a related field of study.
- An advanced degree in Finance, MBA, or a related field and/or CFA/FRM/CAIA designation would be an asset.
- 10+ years of experience working in related roles in financial services, management consulting, or other relevant industries.
- Good understanding of financial markets and investment products, experience working for an institutional asset manager is an asset.
- Expe
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