Specialist, Customer Contracts - Thornhill, Canada - W.W. Grainger

W.W. Grainger
W.W. Grainger
Verified Company
Thornhill, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

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Description

Primary Function:

The Contract Specialist works to develop professional and accurate contract documents while meeting service level commitments.

This position is responsible for creating contractual documents and managing them through the contract lifecycle adhering to company policy and procedures in alignment with the Grainger Principles.

They are responsible for ensuring that all business and legal terms and conditions are represented in the contract system for accurate reference and reporting.

This position will ensure the integrity and validity of Grainger sell side contracts utilizing their knowledge of the legal playbook terms and conditions while appropriately documenting any exceptions or out of policy approvals.

Sales contracts include Grainger contract templates, customer generated contracts, amendments, renewals, rebate and incentive agreements, Data License Agreements and others as assigned.


Principal Duties & Responsibilities:

The Specialist will engage in the day-to-day activities of customer contracting, including:

  • Centralized document control for all sell side contract preparation. Responsible for utilizing clause library for drafting and reviewing contract documents encompassing all legal and business terms and solutions.
  • Preparing, reviewing, and revising drafts and executables of Grainger Industrial Supply purchasing agreements utilizing knowledge of legal terms and conditions to mitigate risk for Grainger. This includes administering the deal formation and concurrence process and approvals.
  • Consistently meet individual and team goals for accuracy, cycle time and training metrics.
  • Partnering with Grainger's Legal Department on "Custom" agreements and language for additional review, as needed.
  • Participating in conference calls with other members of the Sales and Sales Support team, as necessary, during the contract negotiation, ensuring that decisions made during the calls conform to Grainger policy and standards. The Specialist will review, assess and process any changes required to the draft documents, and forward to team members.
  • Collecting final signed documentation from field. Responsible for contract and business term activation including properly notifying Operations Team and Customer Lifecycle Management of completed contract so track code and pricing can be established. Completing documentation process in Contract System/Repository.
  • With Customer Lifecycle Management, work through contract cancellation/expiration process. This includes completing contract expiration activities utilizing available tools to ensure documents are renewed or expired as well as communicating the need for removal of business terms with appropriate functional areas.
  • Establish comprehensive knowledge of terms and conditions, company policy and standard operating procedures related to role. Responsible for policy and procedure training for new team members and continual cross training of current team members.
  • Participate in and potentially manage special ad hoc projects related to contracting and proposals.
  • Establish knowledge and expertise of other functional roles within Contracts & Proposals department to provide back up support for critical activity as needed to support the business.
  • Participate in drumbeat team meetings to ensure understanding of policy, process and support clear lines of communication between team members.
  • Review contractual language, calculate customer performance, and provide payments for customer rebates and incentives on time and accurately.

Job Requirements:

Preferred Education & Experience:


  • 57 years of experience in related field preferred. Degree or equivalent in related field of study preferred

DEI Statement
We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact
If your experience doesn't align perfectly with this job post, we still encourage you to apply.

Grainger is an Equal Opportunity Workplace
All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability
Accommodations are available on request.

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Job Snapshot:


Employee Type:
Full-Time


Location:
Thornhill, Ontario, Canada (Onsite)


Experience:
Not Specified


Date Posted: 08/28/2023

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