Sitecore Technical Lead - Toronto, ON

As a Sitecore Technical Lead, you'll lead the technical delivery of enterprise Sitecore implementations for U.S. healthcare organizations. You bring deep expertise in Sitecore XP/XM, and XM Cloud, including headless architecture patterns, integrations, and delivery best practices ...

Job description

As a Sitecore Technical Lead, you'll lead the technical delivery of enterprise Sitecore implementations for U.S. healthcare organizations. You bring deep expertise in Sitecore XP/XM, and XM Cloud, including headless architecture patterns, integrations, and delivery best practices.

Reason One is a B-Corp certified, full service digital agency partner that guides and transforms how our clients deliver digital experiences. We are collaborative, empathetic craftspeople who do great work and use our profits to make an impact.

Our team shares these core values:

• INITIATIVE: We are self starters who take action. We don't wait.
• COLLABORATIVE: We create and innovate together as a team.
• INCLUSIVE: We are committed to an inclusive, equitable and diverse workplace.
• ACCOUNTABLE: We get it done, on time and to a high standard.
• ADAPTABLE: We embrace change, unknowns, and evolve.

Your role

You'll be expected to collaborate within a cross-functional agile team, independently solve complex technical issues, mentor other developers, and communicate clearly with both technical and non-technical client stakeholders, all while balancing scope, timelines, and budget.

Your Mission

Lead the delivery of secure, scalable, headless Sitecore XM Cloud solutions for US healthcare clients, while mentoring teams and driving technical excellence from architecture through launch.

Responsibilities

• Write high-quality, reusable code following industry best practices
• Develop (in collaboration with other team members) creative, functional, maintainable, and performance-driven web applications, websites and components.
• Write concise technical documentation for new and enhanced solutions according to established standards
• Project-based work and contributing to our internal library of reusable components.
• Provide estimates on work efforts.
• Provide senior-level support to developers on your team through mentoring and helping them debug issues
• Ensure strong team collaboration. Lead by example. Drive team communication.

• Mentor and upskill team members, promote best practices, and guide technical growth.

• Ability to demonstrate Reason One's core values day to day

• Participation in our B Corp mandate to improve our social and environmental impact

Our must haves

• 3+ years in a technical leadership role such as tech lead, team lead, or principal web developer within an agency
• 3+ years professional experience architecting, developing, and launching Sitecore XM Cloud solutions
• 3+ years professional experience architecting, developing, and launching Sitecore XP/ XM solutions
• Strong understanding of Sitecore content architecture (templates, content modeling), component strategies, and scalable multi-team implementation patterns.
• Minimum 4 years professional experience in .NET development (C#), ASP.Net MVC, .Net Core, ASP.Net Web API.
• Significant professional experience using React (5+ years), (4+ years - including recent App Router work), and TypeScript (3+ years)
• 3+ years professional experience architecting and implementing websites that make use of multiple platforms and services i.e. MACH architecture that includes headless CMS, search-as-a-service, forms-as-a-service etc.
• 3+ years professional experience developing and consuming APIs (GraphQL, REST)
• Experience with serverless functions / edge workers (Vercel, Cloudflare Workers, Azure Functions, AWS Lambda)
• Able to setup and own DevOps for projects you are leading using GitHub Actions with deployments to targets on platforms such as Vercel, Netlify, or Cloudflare
• Strong debugging skills combined with experience using performance and load testing tools.
• Excellent communication skills with the ability to explain the technical aspects of a project to non-technical people
• Ability to handle multiple competing projects in a fast-paced environment
• Ability to contribute to the whole process from concept and research to implementation and ongoing maintenance.
• Professional experience working with agile practices (backlog, user stories) and methodologies (Scrum / Kanban)

The practicals

• Location: This is a fully remote, work-from-home position. Candidates must be based in the US or Canada.
• Core working hours: 9 AM - 5 PM EST
• Start date: As soon as possible
• Reporting: This role reports to David Fahy, VP of Technology

Compensation package includes

• Annual salary between $120,000 - $140,000 CAD depending on experience
• Extended health, dental, life, disability
• Employee assistance programs
• Parental leave with top-up
• Paid Vacation days—15 days per year
• Paid Sick leave—6 days per year
• Paid Volunteer days—2 days per year
• $250 home office expenses per year
• $50 per month internet stipend
• Training allowance of $800 a year and professional development opportunities like conferences and continuing education
• A laptop is provided

FYI

• You MUST be currently eligible to work in the US or Canada. No exceptions.
• Applicants with disabilities who are qualified and selected for an interview will be accommodated upon request.
• If we can offer reasonable accommodations to you in the application or interview processes, or if you have feedback on how we could improve the equity or accessibility of our recruitment, you are welcome to contact us with the subject line "Accommodation Request - Sitecore Technical Lead". Please note that we are unable to respond to general status inquiries or other messages that are unrelated to accessing our hiring processes

Reason One is an equal opportunity employer. This means that we strive to make employment decisions at every point of the employment, from application to termination, based on merit. We want to have the most qualified person in every position. In addition, we believe an equitable, diverse and inclusive workplace is one where all workers, whatever their gender, race, ethnicity, national origin, age, sexual orientation or identity, education or disability, feel valued and respected.