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    Patient Representative Clerk - Chilliwack, BC, Canada - Fraser Health

    Fraser Health
    Fraser Health Chilliwack, BC, Canada

    1 week ago

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    Description
    The salary range for this position is CAD $28.Why Fraser Health?

    Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka'pamux Nations.

    Our team of nearly 45,000 medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision:
    Better health, best in health care.

    All new hires to Fraser Health must have full COVID 19 vaccination (have received a full series of a World Health Organization "WHO" approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines).

    Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

    We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work.

    We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.

    Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights.

    Under general supervision, performs a variety of clerical duties related to the operation of a patient care area such as acting as a communication link for the area, transcribing and processing physicians' orders, coordinating with other departments and facilities, coordinating patient appointments, arranging patient tests and receiving results, receiving and directing visitors, and assembling and maintaining patient charts.

    Prioritizes, processes, coordinates and transcribes physicians' orders by copying information, completing required forms and/or entering information into the computer and distributing information; Schedules, books and coordinates patient appointments by receiving appointment requests, arranging appropriate appointment dates and times, making follow up appointments, adjusting appointment as required in accordance with patient and facility requirements; arranges patient tests; Acts as a communication link for the assigned area by contacting other facilities and departments, including bed booking to exchange information regarding bed availability to assist admissions, discharges and/or patient transfers; receives patient's tests, and receives visitors, provides information and directs to appropriate area.

    # transcribes patient data into applicable health record system; dismantles and forwards discharged patient records to Health Records.
    # Answers telephones, transfers calls, takes messages, answers routine inquiries or referring as appropriate; Performs related clerical duties such as data entry, filing, compiling, preparing and maintaining statistics including related reports, delivering and picking up items, maintaining and ordering stationary and supplies through stores, and arranging for and tracking equipment repairs as required.
    # Maintains timekeeping records for regular and casual staff and submits/enters to payroll system as required. Accepts calls from nursing staff regarding illnesses and/or absence from work and communicates information received to nursing unit and appropriate person; calls in relief nursing staff according to pre-determined guidelines and refers problems to the Manager, Clinical Services or designate.
    # Maintains records on relief staff such as names, address, contact phone number, availability for work, suitable work area and hours worked.
    # Grade 12, medical terminology and graduation of a recognized Nursing Unit Clerk program, plus one year of recent, related experience or an equivalent combination of education, training and experience.
    Ability to communicate effectively both verbally and in writing.
    Ability to utilize a variety of computer software applications.
    #

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