Operations Manager - Ottawa, Canada - ParaMed

ParaMed

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Description
As the Operations Manager, you will provide centralized strategic and tactical leadership to the ParaMed home health business and will work with other members of the leadership team to identify opportunities for operational efficiencies and quality improvement in our delivery of home care services.
You are an operations or healthcare professional that enjoys people leadership and team development. You have a proven record that demonstrates strong problem solving and an aptitude for using data to drive business decisions. You demonstrate a desire to learn the details of operations in community healthcare with a focus on quality and service excellence.

Why you'll love working here:
Celebration and Recognition programs Comprehensive health and dental benefit plans Education allowance for employees and family Opportunities for career advancement Employee Assistance Program Employee perks and exclusive offers What you'll do:

Lead team of billing and payroll coordinators to process billings and payroll on time

Lead Onboarding and Engagement activities of new internal and healthcare staff Lead team of schedulers to effectively and efficiently ensure matching of patients' needs to caregivers abilities and availability Participate in the interviewing, training, ongoing supervision, and performance management of staff Ensure contract standards are met such as acceptance rates, consistency, missed care and other indicators Ensure operational efficiency and client satisfaction through the analysis of operational data and reports Assure compliance for nonclinical aspects of care plans including assignment of appropriate staff, consistency, and frequency of inhome visits Analyze and approve billing and payroll Participate in the development, and subsequently implement, monitor, and maintain the operations budget Prepare operational forecasting and projection reports Develop the annual training and in service plan for internal operations staff Collaborate and work closely with the Care and Service Manager to ensure Quality of Client Care Participate in Quality Management Programs What you bring: Postsecondary education in Business, Administration, Accounting, Operations Management, Logistics or other relevant field Healthcare experience highly preferable Minimum of two (2) years Supervisory experience accompanied by a minimum of three years of experience in a business/operations role Superior oral and written communication skills to effectively interact with staff, clients, families and other stakeholders Effective skills in critical thinking, business acumen and problem solving Excellent computer skills including experience in Word and Excel are required Able to provide a current, clear criminal background check with Vulnerable Position Screening (VPS)Time Type:Full time
Join us as we continue our 40year tradition to help people live better and provide the most compassionate care possible Join a winning team and let's succeed together

ParaMed Home Health Care accommodates the needs of job applicants throughout its recruitment and selection processes upon request.