Housperson/room Attendant - Edmonton, Canada - Nova Hotels
Description
The
Chateau Lacombe Hotel in Edmonton is currently looking for a
HOUSEPERSON/NIGHT ROOM ATTENDANT who is willing to work hours per week**.
Responsibilities and Essential Duties:
- Follows all established and future housekeeping Standard Operating Procedures.
- Ensures guest satisfaction by cleaning and servicing the assigned guest rooms or areas according to established standards and standard operating procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash etc. Includes cleaning of room refrigerator, microwave, coffee maker, etc.
- Monitors and control supplies and amenities and minimizes waste within all areas of housekeeping.
- Reports, turns in, and/or logs all lost and found items according to established procedures.
- Reports all concerns related to Engineering/Maintenance, Health and Safety, Security or Suspicious circumstances (including smells/sights and sound) immediately to the appropriate leader.
- Maximizes job efficiency and ensures a neat and orderly appearance by maintaining and stocking carts.
- Maintains and cleans guest floor hallways.
- Cleans and maintains vacuum cleaner on a regular basis.
- Assists in the removal of trash, recyclables and dirty linens as directed.
- Guest rooms contain a washroom, one or two beds, and some rooms contain a fridge and microwave
- Adheres to all Hotels standards, including Hygiene and Grooming, Health and Safety, Security, Fire Safety
- Provides exceptional guest service at all times.
- Ensures customer concerns are addressed in a timely and professional manner.
- Other projects/duties as assigned.
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