Branch Administrator - Toronto, Canada - The Heaps Estrin Team

The Heaps Estrin Team

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Part time

Description

Job/Position

About The Heaps Estrin Team _
The Heaps Estrin Team is a Toronto based real estate brokerage with more than 140 years of combined experience. We've grown from a small business into one of Toronto's most successful and respected real estate brokerages due to our unwavering commitment to client service, unparalleled knowledge of the market, and industryleading approach to marketing.
We are proud to consistently produce results above market averages and provide an experience that inspires repeat and referral business (which we consider the highest honour).
For us, real estate is about people. It's about people making lifechanging decisions.
Position Overview _
An opportunity to join the #1 Royal LePage team in Canada.
The Branch Administrator is a vital role to our company. You will be providing seamless assistance to both our backoffice operations and client facing services.
You will be working within a highachieving team supporting bestinclass sales, marketing, and real estate professionals. A natural collaborator, you will anticipate the needs of your team and your clients.
As a face and voice of the company, you provide a lasting first impression by demonstrating a presence that places client service as our top priority.
You will be asked for your insights on how processes and systems can be improved.

Duties & Responsibilities

Top Applicant Profile_
Excellent organizational and selfmanagement skills
Ability to take direction and coaching with a positive attitude
A clear and concise communicator
An interest in growing your Human Resources skill sets (Onboarding, Employee Information Management, Training & Development)
Experience using Customer Relationship Management platforms and pulling reporting
Administration & Support_
Manage Heaps Estrin Team's reception channels (Office, Phone, Mail, Online Chat Forum)
Warmly greet clients and prepare meeting spaces (refreshments, indoor/outdoor maintenance)
Book property showings and organize enquiries about our listings (create calendar invites, add all necessary details to our Customer Relationship Management software)
Maintain inventory of marketing materials, open house packs, staging inventory, team supplies
Update trackers and post critical reports to our operations team, finance & real estate partners (MLS, Brokerbay, TREB/Realtor Link,)

Skills & Attributes

Other Skills and Duties _
Care and attention to detail, especially with compliance related tasks
Excellent English language communication skills: written and spoken
Active listening skills to handle client enquiries and requests professionally
Ability to respond to quick turnaround times and take initiative
Demonstrate resilience when learning new tasks and processes

Experience

Sophisticated client service
Natural desire to work in a team environment
Administration and Support with a highdegree of comfort with software and systems. (GSuite, DocuSign)

Additional Qualification
Real Estate experience an asset

Hours of Operation
Part-time permanent position Working hours from 5pm - 8pm (Mon - Fri). Opportunity for more hours during the day Monday through Sunday.

Work remotely

Job Types:
Part-time, Permanent

Part-time hours: 15 per week

Salary:
From $17.00 per hour

Benefits: