Advisory Delivery Consultant - Markham, Canada - IBM

IBM

Verified Company

Markham, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Introduction

Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class

services for our clients. As the ultimate expert in IBM products, you'll bring together all the

necessary technology and services to help customers solve their most challenging problems.

Working in IBM Technology Expert Labs means accelerating the time to value confidently and

ensuring speed and insight while our clients focus on what they do best running and growing their

business.

Excellent onboarding and industry-leading learning culture will set you up for a positive impact,

while advancing your career. Our culture is collaborative and experiential. As part of a team, you will

be surrounded by bright minds and keen co-creators—always willing to help and be helped—as you

Your Role and Responsibilities

world-class delivery using consultative skills such as problem-solving issue
- / hypothesis-based

methodologies, communication, and service orientation skills. As a member of IBM Technology

Expert Labs, you will be client-focused, courageous, pragmatic, and technical to optimize and

trailblaze new solutions that address real business challenges.

To help achieve this win-win outcome, a 'day-in-the-life' of this role may include, but not be limited

to

Developing Solutions to

Reach True Business Value:
Understanding clients' main challenges and

developing solutions that help them reach true business value by working through the phases of

design, development integration, implementation, migration and product support with a sense of

urgency.

Agile Planning and Execution: Creating and executing agile plans where you are responsible for

installing and provisioning assets, testing, migrating to production, and day-two operations.

Self-

Motivated Problem Solving:
Demonstrating a natural bias towards self-motivation, curiosity,

and initiative in addition to navigating data and people to find answers and present solutions.

Collaboration and Communication: Strong collaboration and communication skills as you work

across the client, partner, and IBM team.

Required Technical and Professional Expertise

Strong communication and presentation skills
Ability to lead large groups and be a primary facilitator
Strong writing skills
Comfortable working in a project based / client serving model
Lead and shape client expectations
Ability to work with global and diverse teams in a dynamic environment
Ability to work in a matrix management model
The ability to travel and adapt to other cultures
Secondary European language despite English

Security Domain Skills (SIEM)

Depth of knowledge in Security Intelligence/SOC Operations/Security Information and Event

Management (SIEM)

Deep knowledge of SIEM products preferably QRadar
Knowledge of SOC governance and SOC processes
Knowledge of SOC Ticketing Workflows
Understanding of compliance issues and industry standards frameworks (eg, ISO 27001/2)
Working understanding of technology used to monitor logs
A solid understanding of processes involved in prioritization, escalation, and management of

security incidents.

Implement SIEM technology and advise on best practices

Preferred Technical and Professional Expertise

An understanding of security technologies such as; firewalls, intrusion detection, content filtering,

anti-virus, mobile security, data loss prevention, bot-net detection, and other such technologies in the

security industry.

Advise on security incident handling and management programs
Short term management of a security operation center
Experience in the setup or design of security operation centers
Strong knowledge of all existing cloud platforms is required as in current security strategy we

have a strong migration to cloud culture.

The consultant, working independently will be internal advisor to other IBM consultants and

client teams. The consultant will implement the IBM Security software at customers with as

biggest focus to make the customers successful with IBM Software.

As a mature consultant you will identify gaps in the current environment and recommend

best practices or solutions to reduce client risk and increase their ability to deal with

emerging threats and risks to the organization.

About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue.

The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally.

These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation.

By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus foste