Order Entry Clerk - Mississauga, Canada - Proax Technologies

Proax Technologies

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Salary:
$35,000 - $45,000

General Description

The Order Entry Agent position is a key contributor to our fast-paced day-to-day operations - providing exceptional customer service by working with the order management and Inside sales team.

This position is a focal point for our order processing including order entry, new customer set up, and price checking.

You will have the opportunity to work as part of a dynamic, fast-paced, high performing customer support team.

Responsibilities

Answer customer calls
Assess and understand customer needs and expectations
Process sales orders in the order entry platform
Validate and approve orders
Working in conjunction with inside sales
Track requests in order to respond to customers as soon as possible
Expediting of Open Orders
Perform other related duties as required

Work experience requirements

Must have 23 years of experience in customer service or significant sales
Experience with computer systems
Bilingual (English and French) preferred
Ability to identify and solve problems
Ability to adapt to change
Ability to work well in a team

Important

Knowledge of Excel, Outlook, and Word software
Must be highly organized, with a welldeveloped ability to multitask.
Possess ability to quickly learn and retain vendorrelated information as well as company policies and procedures
Ability to interact with others in a businesslike and professional manner
Ability to work efficiently and calmly in a fastpaced dynamic work environment

Why join our team