Field Service Technician - Toronto, Canada - SHIFT TRANSIT

SHIFT TRANSIT

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Role:
Field Station Technician

Responsibilities and Duties:
_Duties as assigned and varied in accordance with business needs_

Maintain a safe and organized workspace and follow standard operating procedures.
Communicate with Duty Manager and other Field Technicians while on the job.
Respond to directives from the management team.
Perform Bike Share station connectivity troubleshooting and repairs.
Identify and repair hardware issues with Bike Docking Points and various PCBs.
Perform scheduled preventative maintenance on Bike Share stations.
Document work performed using a Computerized Maintenance Management System.
Perform a pre

- and post-inspection of the rebalancing vehicle and address any issues with the Field Operations team.

Follow instructions and respond to dispatch effectively.
Retrieve inoperative bicycles by direction or via inoperative bicycle software.
Inspect docking stations for operability, safety, and cleanliness.
Maintain the area around bike stations as needed to allow members to use the service seamlessly.
Set the highest standards when interacting with current and potential customers.
Collaborate with the Field Operations team to constantly improve the system and escalate any issues to dispatch.
Perform light maintenance functions such as refilling receipt paper, graffiti removal.
Ability to operate a variety of vehicles (with/without a trailer attachment) and use bicycles and/or public transportation for travel.
Must complete all internal training requirements.
Ability to lift 50 lbs, and lift, crawl, and stoop and must be willing to work in the field in all weather conditions around the year.
All personnel may be required to perform duties outside of their normal responsibilities to accomplish company key performance indicators (KPI).
This is a contract position with a possibility of extension