Client Engagement Coordinator - Montreal - Deloitte

Description

Client Engagement Coordinator Apply now » Apply now

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Date: Jan 19, 2026

Location: Montreal, QC, CA, H3B 4T9

Company: Deloitte

Job Type: Permanent
Reference code:
Primary Location: Montreal, QC
All Available Locations: Montreal, QC; Brossard, QC; Laval, QC; Ottawa, ON; Quebec City, QC

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

• Partner with clients to solve their most complex problems
• Be empowered to lead and have impact with clients, our communities and in the office.
• Be expected to share your ideas and to make them a reality.

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

• Experience a firm where wellness matters.
• Build a network of colleagues for life
• Be expected to share your ideas and to make them a reality.
• Be part of a firm that leads the way and pushes themselves to look like contemporary Canada.

What will your typical day look like?

What will your typical day look like?
The role of Client Engagement Coordinator combines engagement management, operational coordination, and client service to deliver seamless, high-quality support to clients in our business tax practice. You will be responsible for leading and managing the entire client engagement lifecycle, overseeing both client and internal operations, coordinating cross-functional teams, and ensuring timely, accurate delivery of services.

Key Responsibilities

Key responsibilities will include:

• Lead and manage the end-to-end client engagement process, from initial setup to file wrap-up.
• Coordinate cross-functional teams to ensure timely and accurate delivery of services.
• Track deadlines, deliverables, and approvals, maintaining alignment with client expectations and regulatory requirements.
• Monitor and follow all workflows (client deliverables, billing, client requests) to optimize efficiency and mitigate risks.
• Support file wrap-up and ensure all quality measures are met.
• Assist with billing cycle activities, including WIP management, invoice drafting, billing analysis, and collections follow-up.
• Coordinate compliance activities such as contract tracking, year-end reviews, and regulatory filings.
• Maintain trackers and provide regular status updates to teams.
• Serve as the primary point of contact for clients and internal stakeholders.
• Draft and review contracts, work orders, emails, and other engagement-related communications.
• Provide upward management by keeping leadership informed and ensuring committed timelines are met.
• Support platform coordination (Intela, Jupiter, Source) including account maintenance, document management, and access requests

Enough about us, let's talk about you

You are someone with:

• 3-5 years of experience in engagement management, client delivery, or administrative support
• Strong organizational, multitasking, and time management skills, with a keen attention to detail.
• Demonstrated ability to manage complex projects, coordinate teams, and deliver results in a fast-paced environment.
• Experience with client communications, stakeholder management, and professional service excellence.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively in both a virtual and in person team environment.
• Willingness to work overtime during peak periods.
• Bilingualism in French and English is required for this position due to the nature of the role having interactions with National & Global clients and project teams.

Total Rewards

The salary range for this position is $68,000 - $102,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.

The next step is yours

At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We'd love to hear from you

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

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