Deal Administrator - Toronto, Canada - Questrade Financial Group

Sophia Lee

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Sophia Lee

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Description
Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure.

We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.

This is a place where you can explore, discover and learn with continuous growth.

As a diverse and inclusive place to work, there are flexible working arrangements so you can unleash your creativity and curiosity with no limits.

If you share the same sense of infinite possibility, come shape your future at Questrade.

What is Zolo

, the Zolo Web App, and the Zolo App are operated under license from Questrade, Inc.

Zolo Ventures Ltd., its subsidiaries, and Questrade, Inc. are members of the Questrade Group of Companies. Questrade Group of Companies means Questrade Financial Group Inc. and its affiliates that provide deposit, investment, loan, securities, mortgages, real estate and other products or services.

Home transactions are confusing, stressful, and difficult. They shouldn't be. Old school real estate sites aren't up to the challenge of making it better. That's where we come in.

Zolo helps people confidently take the next step in life by making the home journey easier, transparent, and exciting.


One of Canada's most popular national real estate marketplaces - more than 12 million home shoppers use Zolo each month to buy, sell, rent, finance, and learn about real estate.


The team is composed of technology industry veterans from companies like Uber, Kijiji, and Zillow, award-winning journalists, and experienced real estate professionals.

Founded in 2012, Zolo is a profitable growth company helping Canadians with all steps of homeownership.

How you'll work

Born as a digital-first company, Zolo offers a hybrid work environment. Slack and Google Workspace are the primary ways to collaborate. The family-first culture allows for convenient work and home integration. Never miss family events again.
Focus time is sacred. Operate a flexible calendar with mínimal meetings.
Your efforts will have an outsized impact on the happiness of millions of Canadians.

What you will be doing


As a Deal Administrator on the Conveyancing team, you will be:

  • Executing Real Estate Transactions: You'll be working closely with our finance & accounting, and compliance teams. You will engage with our team of agents and our customers frequently to process real estate trade transactions serviced by our brokerage. In this role, you'll manage deal transactions and process a high volume of real estate transactions. You'll be expected to calculate commissions for real estate transactions, prepare trade record sheets and files, and send commission invoices internally and externally. Once deals are completed, you'll close out the deals. You will update property listings on TRREB as part of the role.
  • Provide superior customer service: A fundamental part of the role will be to provide excellent communication and superior customer service as part of a highly efficient, fast moving and deadline driven team. You'll be required to correspond with our team of agents, other brokerages, lawyers, builders and cooperating agents. Providing follow ups on closing and commissions.
  • Support Real Estate Accountants: You will assist with journal entries, reconciliations, Trust Account management, month end closing procedures and other ad hoc duties as required.

Note:
This is a short-term temporary position covering a 12 month maternity leave.

About you

  • You have experience providing excellent customer service and creating superior customer experiences ideally within a real estate environment.
  • You are tech savvy and have a high level of computer literacy which include proficiency in MS Office, Google Suite, Excel, and customer relationship management (CRM) software.
  • You have strong organizational skills and are able to improve organizational processes and standard operating procedures.
  • The idea of automated systems is exciting to you and you're eager to develop and implement systems that leverage automation.
  • You are passionate about webbased and mobile technology. You keep abreast of industry trends and developments.
  • As an approachable and curious person, you have an appreciation for people of diverse backgrounds and are eager to help others.
  • You have strong interpersonal skills and excellent communication.
  • You are self motivated and are able to work both independently and as part of a team.
Skills needed for success

  • 13+ years of professional experience with a background in real estate
  • 2+ years of recent experience working with real estate conveyancing procedures.
  • Formal education is not a pr

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