Certified Water Treatment and Distribution Operator - Canmore - EPCOR

Description

Overview

EPCOR's Commercial Services group is looking for a Certified Water Treatment & Distribution Operator [Full-Time Permanent] to join our Commercial Operations team in Canmore, Alberta. This opportunity is open to both internal and external candidates. Current EPCOR employees, please apply using your email address.

At EPCOR, we're not just treating water – we're shaping the future of sustainable communities. If you are enthusiastic about protecting public health and the environment and thrive in a role where your work directly impacts the safety and well-being of communities, this is your chance to make a difference. Join a forward-thinking utility committed to operational excellence and innovation. If you're committed to safety, operational excellence, and making a meaningful difference every day, we want to hear from you.

Role and Location

As a Certified Water Treatment & Distribution Operator, you will support Water Treatment and Distribution Operations within our Level II & III Water Treatment & Distribution Plants. You will ensure activities align with our ISO 14001-certified Environmental Management System, helping us maintain high environmental and safety standards. You report to the Lead Hand Operator and must possess a Minimum of Level II Water Treatment Certification and Level I Water Distribution Certification.

What you'll be responsible for

Reporting to the Lead Hand Operator, your key accountabilities include, but are not limited to:

• Ensure all work complies with EPCOR's Health, Safety & Environmental (HS&E) policy, Ethics and Compliance standards, and ISO 14001 requirements.
• Operate and troubleshoot water treatment and distribution processes; monitor and adjust to optimize water quality, quantity, and reliability.
• Collect samples and data for regulatory and operational reporting; perform lab analyses and make process control adjustments based on SCADA and lab data.
• Perform turbidity and chlorine testing to ensure water quality standards; operate water chlorination systems, cylinders, and valving as required.
• Support maintenance by lubricating, adjusting, cleaning equipment, flushing and cleaning mains, and maintaining logs.
• Install and read water meters, conduct line locates and leak detection; inspect and repair hydrants, pressure valves, and drywells; respond to frozen services and line breaks.
• Collaborate to meet Approvals to Operate requirements; maintain quality control on records and prepare reports per guidelines.
• Manage sludge treatment and disposal in accordance with environmental and operational standards.
• Develop and maintain Standard Operating Procedures and update system drawings to reflect current infrastructure.
• Manage external contractors and ensure adherence to internal and external regulations.
• Participate in internal and external compliance audits and contribute to continuous improvement initiatives.
• Respond professionally to client and public inquiries.

What's required to be successful

Qualifications

• Grade 12 diploma (GED or equivalent). A Water and Technician Certificate/Diploma is an asset.
• Minimum Level II Certification in Water Treatment and Minimum Level I in Water Distribution to operate EPCOR's facilities.
• Valid Canadian Class 5 Driver's License with 6 or fewer demerits at the time of hire. EPCOR driver's permit eligibility is required; a 5-year Commercial Driver's Abstract may be requested. GDL licenses are not accepted; Class 3 with Q endorsement is an asset.

Experience

• 3+ years of experience in a water treatment and distribution plant, preferably at Level II or higher certified facilities.
• Experience performing laboratory testing and quality control with strong attention to detail.
• Proficiency with SCADA systems, process control, and chemical handling.
• Solid understanding of Canadian HS&E regulations and ISO 14001.
• Proficiency in Microsoft Excel and data analysis fundamentals.
• Experience with SCADA, asset management software (e.g., IVARA, SAP), and Microsoft Office; familiarity with Power BI and HACH WIMS is an asset.

Behaviours

• Results-oriented with attention to detail and commitment to quality service and operational excellence.
• Effective communication, both verbal and written, including conveying technical information clearly.
• Ability to work independently and collaboratively, taking initiative and ownership.
• Strong planning, organizational, and problem-solving skills to manage priorities and respond to challenges.
• Fosters a respectful, inclusive, and safety-conscious work environment.
• Leadership, mentoring, and motivation of other operators would be an asset.

Job Requirements and Conditions

• Must meet physical demands, including outdoor work in all weather and wearing a half-mask respirator when required.
• Pre-placement medical and drug/alcohol testing clearance is required; background checks may include criminal, identity, educational, and/or credit checks as applicable by law.

Safety Commitment

At EPCOR, health and safety are core. We maintain a zero-injury culture and expect candidates to demonstrate safety awareness and participate in safety training and development programs.

Additional Information

• Jurisdiction: Out of Scope Hourly (OSH)
• Wage: Based on a certification-level matrix and determined at offer. Final wage/step based on wage grid at selection.
• Hours: 8 hours/day, 40 hours/week (8:30 AM – 4:30 PM; one hour lunch). Overtime, weekends, and shift work may be required. On-call rotation may apply (30-minute response time; relocation housing assistance provided if applicable).
• Location: Canmore, Alberta, Water Treatment Plant.
• Application deadline: Applications may close at any time. Only shortlisted candidates will be contacted.
• Note: EPCOR employees should use their email address.
• Relocation and Bow Valley Housing Allowance may apply; relocation guidance provided by EPCOR.
• Learn more about Working at EPCOR and follow us on LinkedIn, X, Glassdoor, and Facebook.
• Additional eligibility notes: You must be 18+, have a high school diploma, and be legally eligible to work in Canada. A technical/practical assessment may be used in the selection process.