Retail Design - Ottawa - Project XIII Inc

    Project XIII Inc
    Project XIII Inc Ottawa

    1 week ago

    Description

    Retail Design & Sales Supervisor

    About the Opportunity

    Project XIII Staffing is partnering with a client to find a motivated, experienced Retail Design & Sales Supervisor to lead showroom operations, support cabinet design and sales teams, and elevate the customer experience across Rockland and Nepean locations. This is an exciting opportunity for a hands-on leader who thrives in a fast-paced environment, excels at driving sales, and inspires teams to deliver exceptional service and design excellence.

    What You Will Do

    • Lead and develop a high-performing retail design and sales team
    • Set clear sales goals, conduct performance reviews, and provide coaching
    • Oversee daily showroom operations, ensuring a welcoming and polished environment
    • Support complex sales opportunities, customer escalations, and pricing strategies
    • Implement and refine sales processes to improve workflow and efficiency
    • Monitor KPIs, team metrics, and client satisfaction to drive continuous improvement
    • Collaborate with internal departments, marketing, and senior management

    Qualifications

    • 5+ years in retail management, showroom leadership, or sales team management (kitchen, bath, cabinetry, millwork, or home improvement industries)
    • Strong understanding of design-to-install workflows and custom cabinetry sales
    • Experience leading teams with proven success in sales coaching and performance improvement
    • Highly organized, able to manage multiple priorities and deadlines
    • Familiarity with 2020, Cabinet Vision, , Microsoft Office Suite is a plus
    • Valid driver's license and ability to travel regularly between showrooms

    Who You Are

    You are a results-driven leader who thrives in a fast-paced, customer-focused environment, with the ability to coach and inspire a team while driving sales performance. You are highly organized, detail-oriented, and able to manage multiple priorities while maintaining a positive and collaborative team culture.

    Salary Range

    $75,000 - $90,000 based on experience


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