Residential Coordinator - Ottawa, Canada - John Howard Society of Ottawa

John Howard Society of Ottawa

Verified Company

Ottawa, Canada

1 week ago

Posted by:

Sophia Lee

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Description

Title:
Housing Coordinator**
Location(s):401 Bell Street South

Salary:
$64,471- $ 73,263 per annum/hour **_based on work experience_

Hours: 35 hours per week

Employer:
John Howard Society of Ottawa

About the environment:

Employees at JHS Ottawa say the organizational culture is supportive, innovative, and focussed on creating a caring environment for both clients, and staff.

At JHS Ottawa, you will find an employer that celebrates the uniqueness of each of its staff members and is committed to promoting an engaging working culture where all employees are encouraged to live their strengths and realize their potential.

JHS Ottawa will provide permanent new employees access to a benefit plan, four weeks vacation annually, a Defined Contribution Pension Plan after eligibility waiting period, and opportunities for continual learning and development.

About who we support:

Our employees are supporting a diverse client group including youth and adults, all genders, from a wide cross section of social, ethnic, linguistic and cultural backgrounds who are representative of our broader community.

We are accountable to the people we serve by providing the highest quality of service with integrity through the delivery of responsive, innovative and evidence-informed approaches.

About the role:

Join our Management team as the Housing Coordinator for the Carling Supportive Housing Program, where you'll work directly under the guidance of our Director, Adult Services.

In this role, you'll have the exciting opportunity to design, implement, and manage our supportive housing program, ensuring alignment with our operating and personnel policies as well as established clinical practices.

Leading a dedicated team, you'll play a crucial role in making a positive impact on the lives of vulnerable individuals in our community by providing essential housing support.

This is your chance to be part of a mission-driven organization committed to improving the lives of those in need.

Programs and Services

As the Housing Coordinator, your responsibilities include:

Overseeing adherence to the established service delivery model
Ensuring staff complete necessary assessments and case planning tools
Directing interventions and programming based on the service model
Maintaining waitlist and occupancy rates
Managing screening, intake, and placement processes
Reviewing, analyzing, and evaluating service effectiveness
Staying updated on trends affecting service delivery
Writing and submitting proposals and grants as needed
Managing partnership agreements and service contracts
Overseeing agency Quality Assurance activities
Developing and implementing yearly program targets aligned with agency priorities
Creating work plans to achieve targets within deadlines.

Community Relations

Foster positive relationships with the housing community and collaborate with neighborhood agencies and service providers.
Address neighborhood concerns promptly and professionally, and engage in committee work on homelessness, youth, and justice issues. Join us in making a difference in our community
In consultation with Department Director, develop program marketing strategy that falls within the agency strategy and promotes a positive public image
Inform/keep Dept. Director aware of trends that influence/impact overall department image

Human Resources

Facilitate the recruitment process in accordance with HR policies and procedures, ensuring the selection of qualified personnel.
Working with HR, support the orientation and training of new employees, students, and volunteers, and collaborate with the Department Director on inservice and external training initiatives.
Additionally, oversee supervision and evaluation processes, provide direct supervision to staff, and implement strategies to enhance employee retention and satisfaction.
In collaboration with Department Director, ensure compliance with existing and newly developed operational and personnel policies, clinical practices and relevant legislative requirements

Financial Management

Take responsibility for implementing the program budget effectively and ensuring accountability.

Property Management

Supervise the maintenance and safety of the building and equipment, including adherence to municipal, provincial, and federal codes.
Coordinate renovations with the Department Director, implement emergency preparedness plans, ensure compliance with safety measures, and manage oncall duties related to building and resident issues.

Administrative/Other

Participate as required in Department strategic planning meetings/process
Input on Department strategic priorities based on internal agency trends and external community trends
Represent the agency through Board Client Services participation, community networks and committee meetings
Complete other functions per Department Director request as required
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