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- Friday (2 shifts 8am 4:30pm and 8:30am 5pm)Salary is $60,000 $65,000 with 12% annual bonus base salary providing we meet company targets.
- Tuesday, Wednesday and Thursday in office.
Application Fulfillment Specialist - Mississauga, ON, Canada - AMI Personnel
Description
RESPONSIBILITIES:
Maintain good image of the Company and build good relations with internal/external customers in handling their queries, complaints, etc.
Recognize and respond to client's needs by gathering and analyzing relevant data to support calculated decision making, while improving supply chain efficiency and documenting trends.
Prepare recommendations and optimize data results where possible to improve delivery expectations.SIFOT, status of all open orders, expected ship dates, expedites where available and additional pertinent information.
Order management of assigned customer accounts including order follow-up and order investigation.
Handle difficult and challenging situations by phone/email in a courteous and professional manner.
Comply with the organization's people management, environmental, health & safety, recycling, sustainability efforts and quality assurance policies and standards.
Bilingualism is an asset, English and French (for Quebec).Tech savvy - can navigate multiple software systems and utilize company hardware with ease.
Proficiency in MS Office, especially:
Excel, Word and Outlook is required.
Additional tasks and duties may be requiredCompensation and Schedule40 hour work week Monday