- Prioritize and resolve customer inquiries via phone, email or chat in a timely manner
- Analyze complex technical problems and develop creative solutions
- Bachelor's degree in Computer Science or related field; alternatively equivalent experience required < li > 2+ years of experience as an IT Support technician with knowledge of computer systems architecture , operating system management li > ol >< h 2 > Benefits: < / h 2 >< p > Our company offers a competitive salary along with benefits like medical insurance and vacation time . < / p > p>
bilingual technical support specialist - Boischatel - beBeeHelpDesk
Job title: Remote Bilingual IT Help Desk Technician
Description
Job Title: Remote Bilingual IT Help Desk Technician
About the Role:
We are seeking a skilled and bilingual individual to join our remote team as an IT Help Desk Support Technician. The successful candidate will provide technical support for various issues relating to hardware, software, and networking.