Customer Service Supervisor - Mississauga, Canada - Village Juicery Inc.

Village Juicery Inc.
Village Juicery Inc.
Verified Company
Mississauga, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description

Customer Service Supervisor
We're in business to make people feel great.

Village Juicery is a leading plant-based company servicing over 400+ customers in the GTA. All of the products we offer are certified organic, plant-based, and made fresh daily.

Today, we proudly offer our customers a wide range of products including cold pressed juices, salads, snacks, bakery, soups, kombucha and several other distributed products.

Our customers today include leading grocers, independent coffee shops, health-oriented businesses, e-commerce players, and institutions.


Primary Responsibilities

  • Enter and oversee daily customer orders
  • Resolve issues and coordinate all order related activities
  • Respond and resolve customer inquiries and/or complaints
  • Release and coordinate orders daily for production
  • Schedule the orders for delivery
  • Support any team inquiries regarding the orders
  • Verifying that pricing is correct and all products are available for sale
  • Ensure through daytoday use that the system is performing as expected
  • Identify opportunities for sales growth and/or service improvements

Requirements and Desired Skills

  • Ability to work Monday-Friday, 9am 5pm
  • Ability to work occasional weekend shifts (may be required)
  • Ability to work at our facility in Mississauga 23 days per week
  • Charismatic and energetic personality with strong communication skills
  • Strong computer and organization skills with high proficiency in data entry

Compensation

  • Full-Time
  • Compensation: $40,000 $45,000 including variable compensation
  • Access to endless plantbased products made with love

Salary:
$40,000.00-$45,000.00 per year
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