Medical Office Assistant - Calgary, Canada - Crowfoot Village Family Practice

Description

Who we are:

Crowfoot Village Family Practice (CVFP) is an innovative team that cares for more than 23,000 new-born to geriatric patients from Calgary and the surrounding area.

Our team includes physicians, a nurse practitioner, registered nurses, pharmacists, a health management nurse, respiratory educators, a behavioral health consultant, medical office assistants and administrative assistants.

Our hours of operation are Monday - Friday 8:00 - 5:00pm.

We are looking to hire full time, part time, and casual medical office assistants. This role would also be suitable for recent university grads, or current university students.


The Job:

• Acting as first point of contact for patients and visitors, welcomes and greets them in person or on the telephone
• Directing incoming calls received on a multiline phone system
• Setting up and confirming doctor and referral appointments
• Faxing, scanning, filing of labs and documents in Electronic Medical Record (EMR)
• Maintain and update patient information on the EMR
• Protecting patient's rights by maintaining highest level of confidentiality of health information
• Maintaining operations by following policies and procedures, reporting needed changes and maintenance of templates
• Providing support for adhoc projects
• Deeply committed to supporting our patients and team members
• Genuinely friendly, kind, with a professional demeanor
• Ability to work in a teambased environment
• Adaptability flexible and able to adjust approach to meet changing demands and situations including dealing with diverse people and personalities in a fastpaced environment
• Communication skills strong verbal and written communication in person and on the phone. Able to listen effectively and express oneself in a clear and articulate manner
• Attention to Detail ability to complete tasks accurately
• Organization skills prioritizing and strong timemanagement skills

Qualifications:

• Education: Medical office diploma or certificate preferred but not required
• Alternatively a university degree (completed or in process) in a health related field
• Ideal: 25 years' experience in a medical office setting
• Knowledge of medical terminology
• Knowledge and experience with electronic medical records
• Experience in family medicine an asset
• Familiarity with medical clinic software, internet, Microsoft software (Word, Outlook, Excel), minimum typing speed of 40 wpm

Offers and Perks:

• The opportunity to work alongside a team of highlyskilled professionals
• Opportunity for learning, job advancement and leadership development
• Competitive wages
• Benefits and Employee Family Assistance Program
• Wellness program
• Annual team retreats (when restrictions permit)
• Consistent work hours and a commitment to work/life balance
• Supportive team dynamics and regular opportunities for collaboration
• Wages to be negotiated and are dependent upon experience. Previous work in any aspect of healthcare
• Strict COVID 19 protocols in place