Special Projects Manager - Oshawa, Canada - Carea Community Health Centre

Sophia Lee

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Description

Position Title:
Special Projects Manager


Employment Status:
Temporary Full-Time Contract (12-months with possibility of extension)


Hours of work/schedule:35 hours per week (may require one evening per week)


Salary Range:
Annual salary within range $85, $95,000.00, commensurate on skills and experience, plus optional participation in HOOPP.


Position Reports To:
Director, Director Clinical Services, Quality, Risk and Performance


Work Location:
Oshawa (with flexibility to work in other sites as required: Whitby, Ajax, and Pickering)


Organization Overview
Carea Community Health Centre is a recognized leader in redefining the experience of community-based health and wellness services.

We provide access to high quality holistic and inclusive care that is responsive to the needs of the community and empowers individuals to enhance their own well-being.

Our name embodies what we do every day - we care. Caring for the health and wellness of our communities' residents is the cause that unites us. It shapes our thinking and guides our actions.


Carea Community Health Centre is a registered charitable organization providing a variety of free, community programs and services including: health promotion and wellness programs; primary care, counselling and mental health; diabetes education; Hepatitis C screening, treatment support, education and outreach; geriatric assessment & intervention; young parent support, youth programs, Indigenous programs; community development programs; and fundraising events which include developing charitable partnerships/sponsorships to fund programs.


In line with the CHC Model of Health and Wellbeing, our expert team works with our clients to provide holistic care, support, and wraparound services that empower clients to improve their health and wellness.

We strive to be accessible to those in the community who face access barriers like culture, gender, geographic isolation, homelessness, language, physical disabilities, poverty, and race.

We are Carea Community Health Centre Care. Compassion. Community.


Position Overview


Carea is seeking an energetic, detail oriented, organized, and process-driven individual to join the Quality, Risk and Performance (QRP) team to support our multi-site organization in Durham Region.

Reporting to the Director of Quality, Risk & Performance (QRP), the Special Projects Manager will play an essential role in leading Carea's Accreditation process and collaborate on a variety of specific projects aimed at quality improvement, performance measurement, and risk management.


Carea CHC will undergo an accreditation review in October 2024 and the Special Projects Manager will be responsible for development of Carea's Accreditation workplan, including training, resources, and stakeholder engagement.

With guidance from the Director and in collaboration with QRP colleagues and Carea's management team, the Manager will perform a gap analysis intended to assess Carea's compliance with relevant standards and identify opportunities for improvement, working closely with all departments to develop and deliver the evidence required to demonstrate Carea's achievement of CCA standards.

Another key area of focus for this role is organizational alignment with the Freedom of Information and Personal Privacy Act (FIPPA), Personal Health Information Protection Act (PHIPA), Personal Information Protection and Electronic Documents Act (PIPEDA) and will be accountable for updating related corporate policies and procedures as required.


This position is expected to work in person and virtually and will be responsible to supervise, evaluate, and report on the performance of management and staff toward Carea's accreditation and privacy adherence processes.


Key Responsibilities

Project Management

  • As part of Carea's Quality, Risk, and Performance team, develop and manage applicable project plans; design systems to ensure that individuals and teams are meeting deadlines for key activities including document submission, policy reviews, site preparation, selection and management of interview teams and distribution of surveys to community partners and staff
  • Contribute to and assist with delivery of communication plans to inform and update staff, Board members and other key stakeholders about accreditation and other QRP activities
  • Facilitate the preparation of identified accreditation standard owners to participate in selfassessment, gap analysis, and action plan development and implementation.
  • Ensure timely entry of relevant documentation in the CCA portal
  • Develop a project charter and related documentation to support Carea's refreshed alignment with applicable privacy and confidentiality legislation
  • Develop a communication and training plan for Carea employees to ensure awareness and consistent uptake and implementation of privacy practices

Document Preparation and Management

  • Manage the organizationa

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