Logistics Coordinator - Thornhill, Canada - Antek Logistics Ltd

Description

This is a fast paced position that requires excellent customer service skills, multitasking and a strong commitment to quality and attention to detail.

• Monitor import and export shipments, followup, tracking and tracing, problem identification and timely resolution;
• Interact with customers on phone; provide shipment status, customs regulations and procedures; handle customer complaints and concerns.
• Build close, strong relationships with all our customers, overseas agents and service providers;
• Complete processing of all documentation required including invoicing and import declaration if required;

• Ocean import experience in Freight Forwarding company;
• Excellent customer service experience and communication skills;
• Excellent multitasking skills;
• Strong organizational and time management skills required, including the proven ability to work in a fastpaced environment with timesensitive deadlines;
• Proven ability to work well both independently and as part of a team required;
• Proficient computer and keyboarding skills required (Microsoft Outlook, Word and Excel).

• Casual dress
• Dental care
• Vision care

• Monday to Friday