Fields Service Technician Iv - Vancouver, Canada - Rivian
Description
About Rivian:
Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown.
Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
Role Summary:
Responsibilities:
- Able to work independently performing mobile repairs
- Follow Rivian repair procedures with efficiency without compromising quality and safety
- Perform diagnosis, repairs, installations, and inspections on vehicles
- Diagnose and repair moderate to complex electrical and mechanical vehicle issues
- Support campaigns and containment initiatives
- Work with a collaborative attitude and team spirit in an everchanging, dynamic environment
- Provide service support to the field to support the Service organization
- Maintain high quality work and efficiency while working with little supervision
- Work with a collaborative attitude and team spirit in an everchanging, dynamic environment
- Provide service support to the field to support the Service organization
- Ability to perform duties and communicate with a high level of professionalism, in a customerfacing environment
- Follow Rivian repair procedures with efficiency without compromising quality and safety
- Support, Train, Coach, and Mentor other technicians as assigned
- Additional plant support, including travel, may be required depending on business needs
- Ability to properly document repairs completed and in process
- This role may transition from remote to onsite and require inperson work, on
Qualifications:
- Automotive Technology/Technician Degree or equivalent experience
- 5 or more years of automotive experience
- 3 or more years of EV experience
- Experience using a variety of test tools including a PICOscope, PCAN, Kavaser Memorator, & breakout box
- Experience in bumpertobumper diagnosis and repair
- Hybrid repair background a plus
- OEM Certified Master Technician is a plus
- OEM Specific Technician Training is a plus
- Strong Mechanical and Electrical diagnostics experience, including high voltage systems
- Strong written and communications skills
- Strong organizational skills with attention to detail
- Has had experience mentoring and coaching other technicians
- Ability to drive noncommercial truck and trailer
- Ability to travel as needed, up to 75%
- Must possess a valid driver's license, and have a clean driving record
- Experience working in startup environments preferred
- No drug or alcohol related driving incidents in the last 3 years
- No more than 1 serious moving violation in the last 3 years
- Must have a valid driver's license in the state of residence that you will be driving/operating a vehicle
- No driving related suspensions or revocation of Driver License (within a 35year period).
- Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs)
- Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners
- Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics
- Minimum age of 21
Company Statements:
Equal Opportunity:
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
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