Sales Manager - Cranbrook, Canada - St. Eugene Golf Resort and Casino

Sophia Lee

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Sophia Lee

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Description
St. Eugene Golf Resort and Casino

  • Management
  • Full Time |
  • Permanent
  • 7777 Mission Road Cranbrook
  • 1 position available
  • Accessible Employer: Yes
  • Open to International applicants with valid Canadian Work permits: Yes
Posted on November 21, 2023

This remote position is located in a key target market of Calgary, with occasional on-site presence required at St. Eugene Golf Resort and Casino. Travel expenses will be covered by the company.


Key Responsibilities:

  • Solicit, negotiate, and generate contracted business in alignment with the hotel business plan and the direction of the Director of Sales.
  • Monitor production of top accounts, evaluate market trends, and exceed sales solicitation call goals.
  • Conduct professional site inspections of the hotel, showcasing key features and benefits to clients.
  • Participate in weekly sales meetings, contributing new ideas and identifying sales opportunities.
  • Communicate bookings and customer needs to onsite hotel employees for seamless transitions.
  • Represent St. Eugene Golf Resort and Casino at industry tradeshows, client events, and conferences, with travel as required.
  • Prospect for new business using various methods, including phone calls, sales system database, outside sales calls, community functions, and internet prospecting.
  • Engage with primary thirdparty business representatives in local, regional, and national events to secure ideal business opportunities for the Resort.
  • Regularly engage key account clients and decisionmakers remotely to present proposals, negotiate contracts, and build lasting relationships.
  • Employ revenue management techniques to recommend corporate rate proposals.
  • Respond to Requests for Proposals promptly, ensuring prospective clients receive the best possible offers.
  • Develop, implement, and modify sales action plans.
  • Manage an accurate and uptodate contact information database in the Resorts CRM.
  • Collaborate with the Events Manager on proposals involving guestrooms and event space/food and beverage.
  • Negotiate and close contracts aligned with the hotel's business plan objectives.
  • Work closely with the Director of Sales to outline goals for the group market.
  • Collaborate with the Director of Sales to exceed budgetary goals through strategic business layering.
  • Manage all group sales activities to maximize revenue for the hotel.
  • Assist in preparing and compiling data for the strategic sales plan for the Director of Sales.
  • Contribute to rate development and deployment strategies through competitive data review, demand analysis, and mix management.
  • Liaise with all Department Heads and operating departments to uphold the service promise to guests related to groups inhouse.
  • Participate with the Director in identifying opportunities and providing recommendations for improving efficiency, service quality, and operating standards.
  • Participate in sales presentations, property tours, and customer meetings.
  • Work directly with the Events Manager on proposals involving both guestrooms and event space/food and beverage, ensuring a seamless and integrated approach to client offerings.

Responsibilities & Qualifications:


This is a remote position located in a key target market of Calgary, with occasional on-site presence required at St.

Eugene Golf Resort and Casino. Travel expenses will be covered by the company.
Must have completed High-school education or equivalent.
Post-secondary education an asset, preferably in the field of business, sales or tourism.
Experience in the indigenous tourism sector an asset
Experience in a hotel or resort workplace is an asset


Salary/Wage:

$55,000-$60,000


Other Perks/Benefits:

Commission

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