Sales/estimator - Bolton, Canada - SCPHR

SCPHR

Verified Company

Bolton, Canada

1 day ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Reporting to the Sales Lead, you will be responsible for, but not limited to:

_ Customer Service:
_

Interact with new/existing customers answering questions on pricing, quotes, deliveries, stock availability, product features, retail locations, product mix, and from company website
Communicate effectively with customers regarding order details, pricing, status, and challenges
Provide troubleshooting for product installation, and technical support
Source out noncompany products, ensuring accurate pricing information is quoted externally and captured on purchase orders for customer order
Handle all customer service inquiries and interactions until resolution
Stay abreast of all new production offerings
Act as resource for the Outside Sales Representatives

_Order Management:
_

Accept requests from customers while monitoring stock levels when placing the order
Convert purchase order information and pricing into SAP and provide to procurement
Prepare quotes/estimates for customers based on incoming requests
Maintain databases with documentation for purchase orders and shipments made to customers
Business development activities, including cold calling and following up on previous estimates

To be successful in this role, you will possess:

3+ years in Customer Service/Sales, ideally within the fencing industry
Post-Secondary Education in Business Administration is an asset
Basic knowledge of reading product blueprints
Proficient in Microsoft Office Suite with strong computer skills
Experience using SAP is an asset
Strong math skills
Proven ability to cultivate and maintain relationships with customers
Strong verbal and written communication
Ability to work independently and in a team environment
Time management with the ability to manage multiple competing priorities
High attention to detail
Highly organized, with a high level of accuracy and thoroughness
Ability to work under pressure and solve problems effectively

The company is an equal opportunity employer and is committed to accommodating applicants with disabilities throughout the hiring process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).