Inside Sales, Solutions Sales Consultant - Mississauga, Canada - Ricoh Canada Inc.

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    Description

    The Solutions Sales Consultant, Inside Sales, markets hardware-focused solutions and services to targeted small and medium sized corporate accounts. The role is mandated to drive sales revenue by converting pre-generated leads, growing existing customer base (cross-selling) as well as penetrating Zero Based Accounts (ZBA).

    Duties & Responsibilities:

    • Meet or exceed assigned sales revenue targets
    • Maintain and expand assigned customer portfolio by nurturing business relationships as a trusted advisor and strategic partner
    • Prepare customer presentations and business proposals that align to Ricoh's value proposition
    • Customize product and service solutions based on customer value proposition
    • Review sales leads and uncover opportunities throughout sales cycles
    • Provide sales updates and progress reports to Sales Manager with regular cadence
    • Utilize core Sales systems and resources including Salesforce (SFDC), Hoover, Power BI,
    • Stay up to date with industry knowledge and trends including new products, services and pricing/payment plans
    • Engage support resources as needed to problem solve enroute to resolution
    • Prioritize and manage multiple deliverables while achieving objectives
    • Participate, contribute and own overall team success
    • Other duties as assigned by manager

    Qualifications:

    • Required: 1-3 years of direct sales experience in a Business-to-Business (B2B) context
    • Preferred: Prior experience in Inside Sales roles
    • Preferred: Prior experience in Technology, Hardware, Information Technology sectors
    • Preferred: Degree in Marketing, Business Administration or related field

    Skills:

    • Strong business acumen; ability to effectively interpret and transmute business information to potential development opportunities
    • Excellent interpersonal and communication skills; ability to quickly develop business relationships with both customers and stakeholders virtually or in-person
    • Proficient negotiation skills; ability to tactfully influence, handle objections and problem solve
    • Seasoned presentation skills; ability to create and tell compiling stories
    • Robust technical fluency; with working knowledge of business applications (e.g. MS Office), Customer Relationship Management tools (e.g. Salesforce) and other research tools
    • Sound analytical mindset; ability to understand and make meaning of numbers and data
    • High degree of self-accountability and drive for success
    • Time management and prioritization skills

    Other Requirements:

    • Valid Driver's License

    Ricoh is an information management and digital services company connecting technology, processes, and people in progressive business around the world. Ricoh is a recognized leader in document workflow, process automation, digital transformation, and security. Every day our 90,000+ global employees work with big and small companies' optimizing their end-to-end business solutions.