Client Advisor - Toronto, Canada - Moncler

Moncler
Moncler
Verified Company
Toronto, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

beBee Recruiter
Description
< Our Stores

< Our Stores


OUR STORES:


Engaging directly with clients through every channel and touch point, involving them, understanding their expectations - even when unspoken - and creating unique and distinctive experiences in its stores, are the cornerstones of the relationship that the Moncler strives to develop with its community to never stop surprising it.

DISCOVER OTHER ROLES >


OUR STORES:


Engaging directly with clients through every channel and touch point, involving them, understanding their expectations - even when unspoken - and creating unique and distinctive experiences in its stores, are the cornerstones of the relationship that the Moncler strives to develop with its community to never stop surprising it.

DISCOVER OTHER ROLES >

  • POSTING DATE: Jan 26, 2024 JOB FAMILY: Our stores
  • LOCATION: Toronto, Canada
    POSITION OVERVIEW:
Delivers on stage the Stone Island Customer Experience.

With passion and authenticity, welcomes and guides each Client across our values and heritage, gets to know the Client and advises honestly and genuinely.

As the direct and trusted point of reference in store, the Client Advisor builds the Stone Island community establishing and nurturing long-lasting relationship with the Client.


RESPONSIBILITIES:


CLIENTELING

  • Collects Client s valuable information throughout the journey
  • Proactively engages in 1to1 activities to nurture the relationships with Clients

PRODUCT KNOWLEDGE

  • Has strong knowledge of the collection
  • Provides insights on fabrics and products specificities

BUSINESS

  • Drives Sales, achieving individual results and contributing to the team ones
  • Maximizes sales opportunity leveraging crossselling

OPERATIONS / STOCK MANAGEMENT

  • Supports BOH organization and procedures implementation as well as replenishment / transfer activities
  • Supports the maintenance of the store s visual merchandising standards
  • May have opening and closing responsibilities

REQUIREMENTS (Experience & Skills):


  • At least some experience in sales roles in Fashion Retail/ Hospitality; or interest/study in Fashion related courses
  • Experience in Luxury and Contemporary Retail environment is a plus
  • Client service and commercial mindset
  • Trustworthiness, attendance, flexibility, agility, attitude for teamwork
  • Fluency & sophistication in local language, proficiency in English additional languages is a plus
  • Good image and look coherent with the Brand style
  • Openness to new technologies


  • EMPLOYMENT TYPE: Full Time

  • WORKPLACE TYPE: On siteAPPLY NOW »
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