Leasing Manager - Toronto, Canada - Rhapsody Property Management Services

Rhapsody Property Management Services

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Leasing Manager

The Role

Came join the team as Leasing Manager at Litho and Strada, 2 luxury boutique rental communities located near Christie and Dupont and at the heart of little Italy.

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Come Join Rhapsody
Rhapsody provides its team members with an exceptional company culture.

Every team member plays a vital role at Rhapsody, so we provide them with the training, support and tools needed for success.

Rhapsody offers exceptional career paths and joining our team can lead to an exciting and fast-paced career. We are looking for true team-players who want to learn and advance in the industry.

We offer a total compensation and benefits package to help with your needs today and build for your future tomorrow.

Rhapsody values diversity and is committed to equal opportunity in employment.

At Rhapsody, success is about more than having a healthy bottom line, and we are committed to making Rhapsody an amazing and unique place to work for each member of our team.

Essential Responsibilities:

Complete lease/renewal paperwork to ensure completion to company standards
Explain lease information to residents
Ensure all traffic is entered into the system to track leasing activities
Walk apartment units prior to showing and occupancy by resident
Review leasing paperwork, and audit lease files
Submit daily, weekly and monthly leasing reports as required
Track and evaluate advertising, and all client traffic. Ensure online advertising is reviewed and updated daily
Responsible for training and developing leasing personnel in accordance with company policies and procedures
Prepare marketing plans, leasing strategies, and advertising proposal with assistance of the Property Manager
Maintain professional communication with residents, applicants, and other representatives
Report all property issues, leasing objections, and potential liabilities along with recommendations for solving such issues to Property Manager
Determine leasing opportunities of leasing staff and work on goal setting; improving the performance of each staff member
Analyzing shop program results, distributes completed evaluations and reviews areas of concern. Develops an action plan with the team member for areas of concern
Develop, implement and monitor property contests/awards/leasing incentives
Prepare and maintain complete resident and general office files; keeping proper documentation at all times
Maintain Renter's Insurance compliance per company policies and procedures
Monitor MonthtoMonth leases, complete audit and ensure MTM lease compliance
Shop competition to keep abreast of local market conditions
Track work order activity including monitoring completion each day and follow up warm calls
Implement and maintain lease expiration matrix in accordance with established policies
Monitor compliance with revenue management system and participate in weekly calls (if applicable)
Assist in the coordination of monthly resident events

Education and Experience:

High school diploma or equivalent required. Bachelor's degree preferred.
3+ years of related sales experience.
Strong Microsoft Office Skills and experience with Yardi is considered an asset.
Functional knowledge of various Social Media tools and best practices.

To be Successful You Will Have:

Effective communication and customer service skills
Have a dedication to providing and modeling exceptional service.
Demonstrate capacity for collaboration, with ability to work crossfunctionally in fastpaced, matrixed and ambiguous environment.
Be a selfmotivated individual with a sense of urgency, a demonstrated work ethic and integrity.
Excellent time management and organizational skills, with the ability to prioritize and shift tasks quickly as well as to work independently.
Excellent interpersonal, communication and facilitation skills with the ability to influence leadership regarding proposed strategies.
Effective problemsolving skills, with the ability to adapt to changing needs.