Receptionist/intake Worker - Toronto, Canada - Yonge Street Mission

Yonge Street Mission

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Yonge Street Mission (YSM) is a vibrant, non-profit Christian organization leading a collective movement to end chronic poverty in Toronto.

Since 1896, we've worked to transform the lives of people living with poverty, going beyond immediate needs by offering wrap-around support via holistic programs and services, and a pathway which enables street-involved youth, families in need, adults experiencing poverty and vulnerable communities to move from surviving to thriving.

To make this happen, we are passionate about investing in the people we work with, and look for a diverse range of staff who are key for us to advance our mission: Christians who have a heart for neighbours in need, a desire to transform the lives of our community members, and who believe in treating everyone with dignity and respect.

If you are inspired by our vision and feel a true call to contribute to YSM's work, we'd love to hear from you.

What We Offer:

As a staff member at YSM, some of the things you can look forward to include a values-based and highly collaborative and engaging work environment with a high value on staff's mental health and well-being; meaningful, innovative and impactful work, with opportunities to make a difference in the lives of children, families, and the community, as well as flexible hybrid work arrangements.

Our competitive Total Rewards compensation package also includes Group RRSP matching, annual leave and paid personal days, comprehensive health and dental care coverage, an Employee and Family Assistance Program that includes counselling services by Christian professionals, and numerous other perks.

The Opportunity:

Responsibilities:

Handle the reception area, which includes: phone calls, visitors and mail. In addition to extending a warm welcome, handling conflict and creating a relaxed/peaceful environment
Answer basic inquiries, redirect calls, visitors, faxes, handle crowd flow and door security
Make food bank and clinic appointments, as well as provide relief supplies for community members
Update PowerPoint slides, displays and bulletin boards
Utilize various Googlesuite software to produce material, input and maintain data in various databases
Handle giftsinkind donations and courier/mail deliveries
Keep informed to provide relevant, information to staff, volunteers and program participants
Be an active team member of the wider YSM community
Respond to emergency situations in accordance with YSM safety and security policies and procedures; including assessing when to call for assistance and backup

Qualifications:

Helpful telephone demeanor: pleasant, tactful, diplomatic and friendly manner
Strong interpersonal skills, and verbal and written business English communication skills
At least three years of experience with office administration
Prompt, reliable, selfmotivated, conscientious and innovative
Excellent working knowledge of MS Office software, database, Googlesuite, and internet
Experience working in a multicultural, multifaith setting, and those with multiple challenges
Ability to keep composure and prioritize effectively during highstress periods and situations
Ability to professionally and compassionately handle confidential/sensitive material
Training in crisis prevention intervention and CPR First Aid is an asset
A demonstrated personal commitment to the principles of faith values and mission of YSM
Flexibility to work across multiple sites
A Police Record Check is required

Deadline for Application:
Available until filled

Start Date:

ASAP

Your resume and cover letter should articulate your alignment with the above qualifications, and why YSM's values, principles of faith and mission uniquely resonate with you.

Date Posted:
July 20, 2023