Regional Director, Field Specialists - Toronto, ON MC T
Only for registered members Toronto, ON MC T, Canada
3 weeks ago
Job summary
The Regional Director Retail Sales Service Support RSS is responsible for providing strategic direction leadership and oversight for the regional Field Specialist team ensuring business strategies initiatives specific goals are executed delivered in support of the teams business strategies objectives.Is this role right for you In this role you will Lead a team of in-field coaching specialists who provide customer-focused holistic needs-based coaching to retail branch staff in an assigned region for all retail products services Cultivate support a knowledge based performance driven culture throughout their RSS team to help branch staff deepen expand client relationships drive primary banking relationships profitable growth market share Responsible driving net growth Retail Banking products Focused needs based approach customer conversations enabling branches deliver excellent customer experience Net Promoter Score results Lead planning execution local reporting coaching activities within assigned region by Supporting Field Specialist team defining branch visit strategy assist branches achieve performance targets required business mix Partnering RSS Inside Specialist team develop accurate actionable reporting identify trends drive positive outcomes implementing course correction regional RSS team when required Work with Regional SVPs District Vice Presidents Director Regional Banking etc Toronto Ontario Regions plan regional coaching sharing responsibility with regional management sales revenue growth Build strong relationships within regional leadership team understand business strategy regional district specific coaching opportunities Exhibit strong strategic influencing competency interactions key internal partners Work Director Sales Support other RSS management team members plan enhance coaching effectiveness providing feedback insights Region Retail Banking network Contribute development management annual regional profit plan insights shared Regional leadership team related improving branch knowledge capabilities achieving sales activity targets Partner Sales Support team understand monthly coaching activities sales results identify opportunities enhance branch sales officers knowledge capabilities improve
Job description
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