Customer Service Representative - Burlington, Canada - Target Specialty Products

Target Specialty Products

Verified Company

Burlington, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Overview:

Customer Service Representative
Are you passionate about customer service? Looking to build your career in an exciting industry and a growing world class organization? Come see why so many of our team members recommend us to their friends

Who are we?

Responsibilities:

What do our Customer Service Representatives do?

Our Customer Service Representatives are responsible for performing sales order, purchase order and warehouse transfer entries: invoicing, credit memo invoicing, inventory adjustments, receiving, daily sales register update, month end update and customer service duties in an efficient and accurate manner.

In addition, a key responsibility is to organize and put together bid proposals.

Responsibilities include, but are not limited to;

Perform daily order entry and billing functions; generate shipping orders, invoices for mailing and initiate back orders
Enter appropriate customer information into the computer system in an accurate manner
Answer questions from sales staff and customers regarding products and orders using information available from the inventory and distribution management software
Monitor billings for accuracy and communicate with personnel to resolve discrepancies or verify unusual items
Research discrepancies and debit memos to accurately process, issue and post credits/debits to customer accounts as necessary
Reconcile inventory
Assist in daily and month end closing by assuring all appropriate information is entered into computer
Other duties may be assigned

What do you need?

High school diploma or GED
Have excellent listening and communication skills
Have a pleasant phone voice and ability to clearly speak and be understood on the phone
Demonstrate multitasking skills to enter accurate data and type while speaking with customers
Remain calm and able to work under pressure when busy and help other team members
Strong attention to detail and willingness to learn
Excellent organization and time management skills
Available to work Monday-Friday and Saturdays as needed
Must pass preemployment background screen

Additional Information:

Why Choose Target Specialty Products?
A career with Target Specialty Products is exactly that - a professional trajectory filled with opportunity. We pride ourselves on being a world class team that rewards high performance.

We offer competitive pay on a bi-weekly pay schedule and many of our roles offer incentives based on performance and providing exceptional customer experience.

Below you'll find information about some of what Target Specialty Products has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits when they meet certain criteria.

Professional and Personal Growth:
Robust Paid Training & Professional Development Path

Opportunity to grow

We love to promote from within
Fantastic Tuition Reimbursement benefits & Scholarship Programs (for FT Colleagues)
Wellness:
Excellent Health benefits including Medical, Dental, Vision, and Life Insurance
Outstanding Company-Paid Short Term Disability
Access to Long-Term Disability Insurance
Employee Assistance Program that offers services such as free counseling services and other benefits
Companypaid sick time
Savings & Retirement:
Retirement Savings plan with highlycompetitive companymatching contributions
Holiday Savings Club option with companymatching funds
Employee Discounts (includes many offerings, including cellular/mobile service, (and more)
Work-Life Balance:
Vacation Days & sick days
Company-Paid Holidays & Floating Holidays

We are looking for individuals who want to make a difference where our customers live and work. Is that you?