Quality Service Analyst - Vancouver, Canada - Community Living British Columbia

Community Living British Columbia

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Quality Service Analyst:

(Permanent)

Victoria Victoria, BC

_We are proud to be selected as one of B.C.'s Top Employers once again_
If you are looking for an opportunity to contribute your experience, knowledge and passion in a meaningful way, CLBC is the place for you

Community Living British Columbia (CLBC) is a Crown corporation responsible for arranging supports and services for adults with developmental disabilities and their families.

CLBC staff strive to advance the vision of _Communities of belonging, lives with connection_.

The Role:

As a Quality Service Analyst at CLBC, you are responsible for representing CLBC as the primary point of contact for service providers

Accountabilities include:

Identifying opportunities for agency service reorganization and assisting with the implementation Developing service contracts or agreements and negotiating the costing details and quantities
Liaising with key staff regarding current funding limitations or delays and participating as a team member in local budget management Conducting onsite reviews (homes, staffed residential facilities, programs, etc.) and investigating competency issues
Consulting with Facilitators about support requests and needs, service availability and resource suitability for the individuals we serve to assess a variety of issues
Working with the Facilitator in assisting individuals and their families who are experiencing a crisis Recruiting and developing new service relationships
Ensuring service collaboration and developing costsharing agreements
Receiving financial reports and reviewing details to ensure delivery of agreedupon services for approved funding supports and providing feedback on corrective action requirements to improve/ address service deficiencies

Qualifications

Experience working in the social services sector in areas such as resource development or contract management
An equivalent combination of relevant education/experience may be considered

Possession of a Class 5 driver's license and a clean driver's abstract are required. Use of own vehicle on expenses. Government vehicles also available for use.

Benefits

You will receive a comprehensive benefits package:

Employer-paid extended health and dental plan
A BC Public Service Pension plan with employer contributions Generous vacation plus additional personal days
Paid maternity/parental/adoption leave
Life insurance, paid sick days, and, if needed, longterm disability Wellness supports, including an Employee and Family Assistance Program
Professional development funds and resources to encourage continuous learning and skill development
Access to government discounts to travel, cell phones, and more

Hybrid work
Combines on-site office work with flexibility to work from home within BC after passing a 6 month probationary period.

Additional Info

Team:
Local 4 team

Status/Term:
Regular, Full-time

Classification/Salary:
Social Program Officer (Growth to R24) / Position starts at $59,288 to $66,557 annually

_The health and safety of our team and communities is paramount to CLBC. Accordingly, we require anyone joining our team to provide proof of full COVID-19 vaccination._