Program Assistant - Edmonton, Canada - Covenant Health Alberta

Covenant Health Alberta

Verified Company

Edmonton, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Communication/Benefit Inquiries. Responds to plan members' requests for benefit information & forms.

Communicates with employees, OHS&W, Covenant Health Benefits, Payroll and Management as well as insurers in regards to status of claims.

Maintains regular communication with Ability Management Advisor. Composes and send appropriate correspondence to employees, managers and insurers. Reporting Duties. Records information regarding employee's illness and or accidents in the OHS&W data base.

Reports Rehabilitation earnings to the insurance provider to ensure the plan member is accurately compensated during their gradual return to work.

Potential reconciliation of incorrect pay and time coding. Run report on employee sick accruals and employee information for the OH&N's and Ability Management consultants. Review tracking report of outstanding plan member claims to avoid employees being disqualified from benefit entitlements. Run reports to verify age and claiming limitations have been captured in the payroll system. Potential reconciliation of employee premiums. Disability Claim Administration. Opening and Closing SUB Plan, STD/LTD, WCB and Salary continuance files. Calculating sick credit end dates and providing Sun Life with the information. Issuing 30 month letter to employees when applicable or age 65 letters. Sending notices to payroll and the employee for WCB, STD, LTD, RTW, and terminated files. Maintain salary and benefit information for STD/LTD and WCB. Problem solving of errors in regards to inaccurate payments and Return to Work Plans. Liaison between Ability Advisors, Payroll and Corporate Benefits. Monitors STD/LTD claims with WCB implications. Ensures that communication of waiver of premium to Payroll and employees are provided in a timely manner. Coordinates SUB Plan claims with external and internal providers.

Classification: Program Assistant
Union: COV OUT OF SCOPE
Unit and Program: Occupational Health, Safety & Wellness
Primary Location: One Twelve Campus
Location Details: Eligible to work hybrid (on/off site) within Alberta
Temporary Employee Class: Temp F/T Benefits
FTE: 1.

00

Posting End Date: 09-AUG-2023

Date Available: 28-AUG-2023

Temporary End Date: 28-AUG-2024

Hours per Shift: 7.75
Length of Shift in weeks: 2
Shifts per cycle: 10
Shift Pattern: Days
Days Off: Saturday/Sunday
Minimum Hourly Salary: $23.43
Maximum Hourly Salary: $35.14
Vehicle Requirement: Not Applicable

Required Qualifications:

Must have at least two years directly related experience administering disability benefits. Strong computer literacy in Word, Excel, Outlook, Access, HR information systems and reporting programs is required. Ability to maintain internal and external relationships. Excellent customer service and inter-personal skills required. Strong oral and written communication skills. Self motivated and directed.

Additional Required Qualifications:

Excellent organization and time management skills with demonstrated ability to manage multiple assignments in an environment of constant change. Ability to handle stressful situations and provide conflict resolution. Able to maintain a professional level of diplomacy, confidentiality and tact.

Preferred Qualifications:

Post Secondary education in Human Resources or Disability Management from a recognized post secondary institution is preferred. An equivalent combination of education and experience may be considered. Work experience in a unionized hospital environment preferred.