Product Manager - Toronto, Canada - Sprout Social

Sprout Social
Sprout Social
Verified Company
Toronto, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

Description
Sprout Social is looking to hire a Product Manager to the Product team.


Why join Sprout's Product team?


Sprout believes the best product experiences come from empowered product development teams that develop expertise in their domain and empathize with customer challenges.

What's unique about our product org is that it consists of cross-functional teams we call "squads," inclusive of product managers, designers, data scientists, and engineers.

There are no middle layers and you get to create, iterate and ship our product together as one, autonomous team.

As a part of one of these teams, you'll get to own your roadmap and help make an industry-leading product that delivers on your vision for our customers.

If you value research, great UX design, fast execution, constant shipping and a true customer-centric approach, our Product org just might be the place to accelerate your career.


What you'll do

  • As a Product Manager at Sprout Social, you will develop a deep understanding of Sprout's product. You'll be responsible for defining and driving the product vision, strategy and plan differentiation that enables the best Social Media Management experiences tailored for our customers.
  • You will be a leader on a team of designers and engineers gathering customer insights and shipping solutions that make our customer's work lives better and help them get better results.
  • You'll also be thinking about how to measure the impact of your work and adjusting your plan based on what you've learned.
  • You'll be sharing your team's plans, workinprogress, and results with other product teams, marketing, sales, finance, success and any other partners vital to your team's success.

What you'll bring


This is a great opportunity to take your past experiences with product strategy, project management, and cross-functional collaboration, and blend them into a high-impact role for an award-winning product.

As a product-led company, it's critical that we have the best Product Managers on our team. This position could potentially fit within one of our product areas (Analytics, Engagement, Growth, Publishing, Global) - or in something new If you're an experienced Product Manager, we'd love to talk with you

The minimum qualifications for this role include:

  • 2+ years of Product Management experience.
  • Experience building and launching products.
  • Experience driving product, strategy, and design discussions.

Preferred qualifications for this role include:

  • Experience integrating with B2B SaaS platforms, especially Salesforce
  • Experience with creating product roadmaps and working with crossfunctional teams.
  • Demonstrated ability to quickly absorb technical concepts and effectively simplify and communicate them to a nontechnical audience.
  • Experience articulating the desired outcomes and working collaboratively to create a path to achieve them.

How you'll grow

Within 1 month, you'll plant your roots, including:

  • Complete Sprout's New Hire training program alongside other new Sprout team members. You'll gain a broader understanding of our product and how your role fits into the organization.
  • Partner with the Director of Product to set initial priorities and align on expectations for your role.
  • Start building relationships with engineers and designers in your product team (we call them "squads") as well as across the broader Product Management team.
  • Try using the Sprout product yourself—to see it the way a customer does.
Within 3 months, you'll start hitting your stride by:

  • Lead day-to-day product execution for your team delivering value to customers every 2 weeks. You'll identify project goals, write user stories, and organize releases.
  • Understand the engineering behind the Sprout product well enough that you can predict some product tradeoffs and ask your team productive questions.
Within 6 months, you'll be making a clear impact through:

  • Begin analyzing our qualitative and quantitative research to start forming hypotheses about how our product can better fit our customers' lives.
  • Facilitate quarterly roadmap planning for your team and represent the plan to the rest of Sprout's product teams, including executive leadership.
  • Collaborate with other product managers for crossteam problem solving and feature delivery.
  • See a high impact project through from starttofinish. You'll assume ownership for results of your team's product releases and how you learn from them.
Within 12 months, you'll make this role your own by:

  • Start developing a deep understanding of data. Begin efficiently accessing and analyzing the data needed using Redshift, SQL, Tableau, and other similar analytics tools
  • Begin owning your squad's performance against KPIs
  • Build on your developing customer/industry expertise and take firm ownership of your team's strategy. You will likely start identifying opportunities and generating hypotheses that a product manager from another team would
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