Night Auditor - Mississauga, Canada - Easton's Group of Hotels Inc.

Easton's Group of Hotels Inc.

Verified Company

Mississauga, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

job overview

Accurately balances all hotel income and expenses for the 24-hour hotel operating period.

Responsibilities:

Balance and audit for accuracy room revenue, food and beverage revenue and telephone revenue; assist in the preparation of all reports relevant to daily revenues.
Balance and audit for accuracy of all room and tax charges, cashier's reports, and guest and house accounts.
Complete and transmit daily management and accounting reports and supporting documents; prepare customer tracking reports, market segmentation reports, food and beverage revenue report, and other auditing reports necessary to ensure the accurate accounting of hotel revenues and expenses.
Communicates with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information.
Act as hotel system liaison during night hours. Call in and open tickets with Opera, or System Support during overnight hours if a system fails or issues occur.
Communicate with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information.
Perform all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messages.
Promote teamwork and quality service through daily communications and coordination with other departments.
Perform other duties as assigned. In carrying out your duties you will follow all Company and Brand Standards

QUALIFICATIONS AND REQUIREMENTS

High School diploma or equivalent plus some customer service experience. Some college is preferred. Must speak fluent English. Other languages preferred.
This job requires the ability to perform the following:
Carrying or lifting items weighing up to 50 pounds
Moving about the public areas
Communicating with other people
Handling objects, products, and computer equipment.
Bending, stooping, kneeling
Other:
Reading and writing abilities are utilized often when compiling departmental records, or guest registration and reservation information.
Basic mathematical skills are used frequently.
Basic computer skills are used to enter and collect data, and to report systems problems or issues with financial systems in the hotel.
May be required to work nights, weekends and/or holidays.

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Health and Safety

Follow safe work procedures as outlined in Departmental Policy and Procedures manuals, including the use of personal protective equipment.
Know and comply with all Occupational Health & Safety regulations, as per the Occupational Health and Safety Act and Ministry of Labour.
Report all injuries or illnesses to a supervisor or manager immediately.
Participate in Joint Health and Safety Committee by bringing health and safety concerns or issues to the attention of the committee.

Weekdays, Weekends, Statutory Holidays from 11pm to 7 am